serious problem..help!

[muzux2]

My sister's cellphone LG Dynamite(KG200) is having a serious problem. whenever a call comes, it automatically shuts down. itz happening since a week..Now, when i browse via GPRS, it shuts down again..The issue has even got further worsen, it shuts down after a few secs from restart.i scanned it there were some viruses n i got that removed .i think there iz some prob wid its operating system .is there any solution to this problem?


help appreciated..

 

[desiibond]

Do firmware update on the phone

Take it to service center if firmware update fails to fix the problem.

 

[muzux2]

Do firmware update on the phone

Take it to service center if firmware update fails to fix the problem.

how should i update firmware? there is no option in cellphone.. i think i've to take it to service center. do you think there is some hardware issue?