Problem in Free calls in "BBG FN COMBO 600" plan

[mpadhu]

Hi Friends,

I received the BSNL usage bill a couple of days back. I noticed that the free calls were charged. There are 250 free calls in the plan "BBG FN COMBO 600" but in the bill it has been mentioned that just 8 calls are free and those 8 calls are "Free Usage Amount-ONNET". Please refer the attached image for more clarification.

Please let me know whether any of you have faced this issue and how to resolve it.


<<-- Attached image

Thanks in advance.

 

[tkin]

Hi Friends,

I received the BSNL usage bill a couple of days back. I noticed that the free calls were charged. There are 250 free calls in the plan "BBG FN COMBO 600" but in the bill it has been mentioned that just 8 calls are free and those 8 calls are "Free Usage Amount-ONNET". Please refer the attached image for more clarification.

Please let me know whether any of you have faced this issue and how to resolve it.


View attachment 9055 <<-- Attached image

Thanks in advance.

Contact BSNL CC, they'll refund it during the next billing cycle.

 

[Ascendant001]

free calls in combo plans are only applicable to calls within bsnl network(landline/mobile).calls made to other service provider numbers are not free.