billubakra
Conversation Architect
Hi,
So as per the regulations laid down by the RBI kyc is mandatory if you want to load cash into your ewallets like paytm, amazon pay etc. But for shopping cashbacks it is not mandatory like Rs. 10 cashback on purchase of goods worth Rs. 100. Amazon pay is giving cashbacks like this in a person' account but asking for kyc when we tell the delivery agents to load money. Very well. But paytm on the other hand is not giving cashbacks on items purchased, bills paid they ask for kyc to be completed first. Now here's the catch if someone does indeed get their kyc done with them then in 99.99% of the cases they will open your paytm bank savings account ofcourse without your consent. You won't be knowing about it. If you send the customer support a mail that a bank account was opened without your consent they won't do shit. By law it is mandatory to show all bank accounts like these in the itr. Is there any watchdog/department for this? Banking ombudsman is for grievances of the bank both private and public. I am looking for these payment bank grievance centre/department?
Thanks
So as per the regulations laid down by the RBI kyc is mandatory if you want to load cash into your ewallets like paytm, amazon pay etc. But for shopping cashbacks it is not mandatory like Rs. 10 cashback on purchase of goods worth Rs. 100. Amazon pay is giving cashbacks like this in a person' account but asking for kyc when we tell the delivery agents to load money. Very well. But paytm on the other hand is not giving cashbacks on items purchased, bills paid they ask for kyc to be completed first. Now here's the catch if someone does indeed get their kyc done with them then in 99.99% of the cases they will open your paytm bank savings account ofcourse without your consent. You won't be knowing about it. If you send the customer support a mail that a bank account was opened without your consent they won't do shit. By law it is mandatory to show all bank accounts like these in the itr. Is there any watchdog/department for this? Banking ombudsman is for grievances of the bank both private and public. I am looking for these payment bank grievance centre/department?
Thanks