billubakra
Conversation Architect
Hi Guys,
So, I was recharging a prepaid number few days back. Paid via State Bank Rewardz app and the rest via card. The recharge wasn't successful. The app's points came back instantly but there is no sign of the money deducted from card. Called the customer support, they said that the complaints regarding unauthorized transactions are noted by them and this was an authorized transaction. The branch yesterday said to contact the app department. State Bank Rewardz customer support is saying to contact the branch. Anyone having any mail id of the concerned department?
@whitestar_999 @SaiyanGoku
Thanks
So, I was recharging a prepaid number few days back. Paid via State Bank Rewardz app and the rest via card. The recharge wasn't successful. The app's points came back instantly but there is no sign of the money deducted from card. Called the customer support, they said that the complaints regarding unauthorized transactions are noted by them and this was an authorized transaction. The branch yesterday said to contact the app department. State Bank Rewardz customer support is saying to contact the branch. Anyone having any mail id of the concerned department?
@whitestar_999 @SaiyanGoku
Thanks