Then definitely get that extended warranty,it's a shame that they aren't giving ADP(accidental damage protection) too in this extended warranty else it would have been perfect.
Need to get laptop for development purpose for college friend
- Thread starter Vyom
- Start date
They used to give it in 2016.My friend laptop fell from bed & even though screen didn't break there was some internal issue where screen will always blink when on battery power but got it replaced under ADP as I doubt usual warranty cover physical damage(though screen has no sign of physical damage but the hinge had).
omega44-xt
Gear up ...
Indians exploit ADP like hell. I have seen many such instances in my college with people having Dell & Lenovo laptops. Once I asked Lenovo to replace my laptop's screen due to dead pixels, they weren't ready to do that. The service center guy indirectly told me to break the screen & avail ADP
.
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billubakra
Conversation Architect
My Harassment-Packard laptop with ADP had a graphic driver software related issue which users worldwide were having. Their clueless cs replaced the mobo twice but the issue was still there. Finally they replaced the unit under doa but still the issue was there. The replaced unit's keyboard wasn't working well. So, the guy who came to check it sent the concerned photos of some other unit's broken keyboard and my keyboard was replaced. He said that they don't need my keyboard back and they are supposed to discard it. Extended warranty is a joke, only software related issues are covered and that too a few. All oem's have stopped ADP nowadays.
billubakra
Conversation Architect
You can always insure your laptop, that will cover all physical damagesSo extended warranty is a joke, and ADP is not provided. Guess we are just screwed.
Another reason why I don't prefer laptop myself.
Well it depends.e.g.someone putting laptop under extreme usage conditions for long durations may cause failure of motherboard/gfx card which would then be covered under extended warranty assuming one didn't get a faulty unit to begin with.So extended warranty is a joke, and ADP is not provided. Guess we are just screwed.
Another reason why I don't prefer laptop myself.
billubakra
Conversation Architect
The replacement of a part is covered under 1 year standard warranty. What these companies are doing nowadays is that only software support is there in extended warranty cases, it might not be true for some specific oems but most of them are doing this only.
omega44-xt
Gear up ...
Even I think that the extended warranties are actually extended standard warranty. At least that's what I bought from Dell 2+ years ago. Not sure if companies started to fool customers recently with software support as an extended warranty.
First time I am hearing anything like this, can you quote this from any manufacturer's extended warranty terms & conditions to back this because I don't think its possible. First of all not all laptops come with pre-installed windows in which case there can never be "software support" because OS is the most basic software(installing your own OS means your own responsibility). In fact many laptop manufacturers clearly states that warranty covers only hardware & not software especially in case of no preinstalled windows laptops.
billubakra
Conversation Architect
Remember my Harassment Pacakard threads? Got to know this from them. Heard the same from a person owning a Lenovo laptop also.
Please ask the website/shop for a copy of the terms and conditions.
OP
So my friend ordered ASUS TUF FX504GD-E4363T on 3rd september and have already received the unit. He's happy with the purchase. Thanks guys for the fruitful discussions.
The T&C section of the site www.asuspromo.in says that ADP is not included. But says no details about what is covered in the extended warranty.
omega44-xt
Gear up ...
Cost? At 68k or so you can get its 1050Ti model as I said earlier.
OP
Rs 67,699 - 5% discount = 64,314.
Didn't get the Ti version since budget was already too stretched. Besides gaming wasn't the point. 1050 is enough.
billubakra
Conversation Architect
Congrats. Please mark a mail to Asus India for a copy of the terms and conditions.
OP
Just emailed them. Let's see if they reply.
^^I think the T&C will be given in the pdf document one receive after purchasing & redeeming the extended warranty offer(at least that was the case for my friend back in 2016).