Hi, posting in TD forum after long time I want share my experience with you all. I dont hate above brand. I in fact love Sony and Dell and you can call me a SE fan boy( all my last three fones are SE). Regarding dell, I love apple more. so things said i will give you my experience. Story 1 When a guy sell u a mobile he says i has got online warranty. You believe in such things and live your life. But it is a myth Last year i brought P1i in chennai. Now i shifted to coimbatore so i left all my warranty papers in my home town. I did expect my mobile to malfunction as i am sony fan. So i didnt bring all those thing with me. So when my mobil did malfuntion ( volume in ear piece got very low ), i went to service center, said i have online warranty. ( see this is not the first time i got a problem with P1I last year my touch screen was dead and i want to service center in chennai where i got it repaired with online warranty no bills and it worked once with nokia also). The girl said no online warranty only paper. i got irritated and argued. Then she said u have no warranty. Helpless, I said them to take my mobile as i cant use it and repair it and while collecting back i will give my warranty papers. She want take it. Only warraty. I said atleast check it today i will bring paper as soon as possiple and the u can replace the part. No. At this point i left. Luckily my phone started working properly in the evening. See sony products are very good. Only their customer service is pathetic, done by Accel. They should do it themselves Another point, i am not complaining about this online warranty or whatever. You can except things like that function well. Thing is the way they behaved in service center. Pathetic. You go to any service center any company and you will find some customer fighting there with fault most of the time on the company's side. People there talk as though they done PhD in warranty. They will find someway to irritate you. May be this is a strategy to discourage customers from claiming warranty. I dont know.