Recently,I sent my Motorola E365 for servicing;when it came back it had a virus in the form of a message in the "inbox".It's in Chinese & doesn't gets removed.It is playing havoc with my phone(sudden shut down/wrong display icons).I have tried to master clear every thing, but still it remains in the phone (not in the SIM).Somebody,please help,how to get this rid of this nuisance.