abhijeet_ghosh
Journeyman
I have a MotoRazr V3i and have installed the Motorola Phone Tools (MPT) v 4.1 (which came with the phone) on my HP laptop running Windows Vista Home Premium. The problem is that MPT doesn't detect the phone in Vista but it works flawlessly under XP, although when I connect the phone via USB cable Vista shows the new hardware found dialog and installs some drivers in the background. As a result I am unable to connect the phone to my laptop. Please provide me with a solution.