Moto G4 suddenly turns off after battery replacement

[srdigit16]

I have a Moto G4 bought in 2017 January. It's battery was replaced with a compatible one 2 months ago as the original battery wasn't holding charge. Since then the phone often suddenly switches off even before battery level goes to 0 & when the charger is plugged the battery level is not 0 (it shows 25, 40 etc). Sometimes, even before reaching 100 the lock screen shows it as charged Rarely the phone still stays on when battery is below 5%. The local service shop technicians says the battery is OK & something is wrong with the phone.
Is there really something wrong with the phone?
Is it worth repairing or replacing the battery or should I buy a new phone instead?
Will a factory reset or battery calibration fix the issue?

 

[whitestar_999]

It may be possible that this compatible battery is not playing nice with your charging adapter. If it is original moto charger then try another compatible charger or if it is a compatible charger then try moto original charger.

 

[ico]

I think ~3 years is what most mid-range Android phones last for. Time for a new phone.

Regarding problem, factory reset and calibration is the only fixes you can try. Otherwise, it's definitely going to be a hardware issue which may not be worthwhile to spend money on.

 

[thetechfreak]

Try an app like this : AccuBattery - Apps on Google Play

and check the health of the battery while charging. Also @ico is right, phones aren't made to last as long nowadays.

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