Hp laptop HP Pavilion dv6-3007TU -XB823PA#A​CJ

[valtea]

my friend have brought Hp laptop HP Pavilion dv6-3007TU -XB823PA#ACJ yesterday.

It comes with Free DOS. I tried to install WInXP on it but i'm still looking for the driver. I dont even see the product listed in hp website/ Is this model fake. can i get the drivers from somewhere
..

 

[valtea]

I have sent a mail to HP asking for driver links.

Here's the reply.

I understand from the case notes that, you are experiencing issue while installing Windows XP in HP Pavilion dv6-3007TU Notebook PC .

To facilitate accurate problem identification and the fastest possible resolution of this issue, it is important for us to troubleshoot remotely.

Before I go ahead, I wish to keep you posted that, HP always recommend to get notebook with preinstalled Operating System as per the requirement. HP generally test all the software parted with the unit during shipment and the non pre installed software ( software installed from user/retailer end) may not match or give some issue.

In this scenario, since the Operating System is installed from non HP source,you need to make a search of your own for the drivers in search engine like Google.

Thank you again for contacting HP e-Solutions.

Regards,
#########.
Technical Support Engineer-HP e-Solutions
'Our aim is to deliver best in class customer service'

And here's my reply back

Dear Sir,

It's very unfortunate that the drivers for Windows XP or Windows 7
cannot be provided from your end. Seriously I brought the laptop
without windows xp/7 because i want to save cost for the OS as I have
a windows XP. But drivers, i think have to be provided from the
manufacturer's end. Now it seems that This laptop can be used only
with DOS that it came along with. I'm wondering who'll buy a laptop to
run DOS programs. Have i been told that the laptop supports (or rather
HP support personnel) only DOS then i surely would have gone for
another model or brand.

Now i'm left with a new 3k+ laptop without drivers and i have to
google around for the driver and doing a trial and error for the
driver.

Thanking you

 

[modder]

Here's the DV6-3007TU Support Page:

HP Pavilion dv6-3007tu Entertainment Notebook PC - HP Customer Care (India - English)

Select "Software & Driver Downloads", then select "WinXP" as your OS.

 

[valtea]

thanks alot. I searched alot in the Hp Support area. I think i missed it