right click my computer go to properties click advance tab, settings button under startup&recovery uncheck check box that says automatic restart. this way you should get an error screen (everyones favorite BSOD) which should be more specific about the error. Google the error, or search microsofts knowledge base for the error. what r ur specs for your computer and what game is giving you the problems? are you running Norton (it is a resource hog), or any firewall/antivirus. does this game work online as well. it could be conflicting software, could be crapware(virus/trojan etc.) when was the last time you ran a full sys scan for threats. it could be Hardware related but usually is not the case.