HELP ME!My Internet Explorer 6 SP 2doesn't playDIGIT DVD/CD

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serendipiti

Journeyman
Hi mates....from y'day I am having a strange problem...whenever I try to view DIGIT DVDs/CDs after clicking the "I AGREE"button before the CD/DVD starts what i see is just a black screen with two red crosses on the top left and right corners.
I tried to set to allow all Active X related settings to low,installed Macromedia Flash and Shockwave players but still there is no remedy.I even tried The RESET IE tool(and removed the adware installed with it with Ad-Aware)...but still the prob persists.I have even tried a limited re-install(if one may call it that)by rt-clicking on the ie.inf file and clickking install.
I am posting my Hijack This! logfile for ur reference:
Logfile of HijackThis v1.97.7
Scan saved at 7:08:43 AM, on 26-Jul-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
N:\WINDOWS\System32\smss.exe
N:\WINDOWS\system32\winlogon.exe
N:\WINDOWS\system32\services.exe
N:\WINDOWS\system32\lsass.exe
N:\WINDOWS\system32\svchost.exe
N:\WINDOWS\System32\svchost.exe
N:\WINDOWS\system32\spoolsv.exe
N:\WINDOWS\Explorer.EXE
N:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
N:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
E:\Program Files\NAV 2005\navapsvc.exe
N:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
N:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
N:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
N:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
N:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
N:\Program Files\Common Files\Symantec Shared\ccApp.exe
N:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
E:\Program Files\NAV 2005\SAVScan.exe
N:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
N:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
E:\Program Files\ZoneAlarm\zlclient.exe
N:\WINDOWS\system32\ZoneLabs\vsmon.exe
E:\Program Files\FIREFOX\firefox.exe
M:\Transfer\Hijack This!\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = *www.rediff.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe Acrobat Reader 7\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {259F616C-A300-44F5-B04A-ED001A26C85C} - E:\Program Files\Solid Converter PDF\SCPDF\ExploreExtPDF.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Web Accelerator Helper - {69A87B7D-DE56-4136-9655-716BA50C19C7} - N:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - N:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - E:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\NAV 2005\NavShExt.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - E:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\NAV 2005\NavShExt.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - N:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - E:\Program Files\Solid Converter PDF\SCPDF\ExploreExtPDF.dll
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - N:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O4 - HKLM\..\Run: [FinePrint Dispatcher v5] "N:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe" /source
O4 - HKLM\..\Run: [ccApp] "N:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [Google Desktop Search] "N:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - E:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &WordWeb... - res://N:\WINDOWS\wweb32.dll/lookup.html
O8 - Extra context menu item: Customize Menu - file://N:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download All by FlashGet - E:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - E:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://N:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://N:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://N:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Fill Forms (HKLM)
O9 - Extra 'Tools' menuitem: Fill Forms (HKLM)
O9 - Extra button: Save (HKLM)
O9 - Extra 'Tools' menuitem: Save Forms (HKLM)
O9 - Extra button: Pop up Blocker Pro (HKLM)
O9 - Extra button: RoboForm (HKLM)
O9 - Extra 'Tools' menuitem: RoboForm Toolbar (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: FlashGet (HKLM)
O9 - Extra 'Tools' menuitem: &FlashGet (HKLM)
O9 - Extra button: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O10 - Unknown file in Winsock LSP: n:\program files\google\google desktop search\googledesktopnetwork1.dll
O10 - Unknown file in Winsock LSP: n:\program files\google\google desktop search\googledesktopnetwork1.dll
O10 - Unknown file in Winsock LSP: n:\program files\google\google desktop search\googledesktopnetwork1.dll
O12 - Plugin for .exe: E:\Program Files\Opera\PLUGINS\npfdm.dll
O12 - Plugin for .msi: E:\Program Files\Opera\PLUGINS\npfdm.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{8D2B2684-9A9A-47D8-A48F-5257AFAA60F9}: NameServer = ************
Please help!
 

anandk

Distinguished Member
my first post consisted of this problem. thanx to this problem i joined this forum. :) solution : allow flash content.
click
*www.thinkdigit.com/forum/viewtopic.php?t=16012&highlight=digit+cd
 
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serendipiti

Journeyman
How do I enable Flash Content in IE?

Thanx mate for ur reply.But please tell me how to enable Flash Content in IE.(Am a novice really so plz guide me!)
 

Choto Cheeta

Rebooting
serendipiti said:
Thanx mate for ur reply.But please tell me how to enable Flash Content in IE.(Am a novice really so plz guide me!)

humm... just install the plugins.... as IE6 SP2 is the only brouser... so it will enable it self... if the plugins r installed...

if not... then try this...

Click Tools >>> Internet Options >>>> Security >>>> Custom Lavel now enable or disable the options u want...
 
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serendipiti

Journeyman
On launching the Flash Player installer,it seems it is getting installed only for Mozilla Firefox and Opera.Option to install it for IE doesn't appear.Moreover how do I install the plugin?Is there a seperate Flash player for IE exclusively??
 

saROMan

QA Juggler
Get the plugin here : *www.macromedia.com/shockwave/downl...ash&P2_Platform=Win32&P3_Browser_Version=MSIE
 
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serendipiti

Journeyman
Thanx all.Primary prob solved...i.e I can now view the Flash content but when I click on "Install"for any software in DIGIT DVD(for example the Feb 2005 DVD)all I get is a white screen with atiny multicoloured recttangle at the top left corner of the new browser window.
any ides what to do to enable me to Install the file/software in question?
 

Vishal Gupta

Microsoft MVP
Problem is that when we install flash player, its installed for other browsers like firefox, etc.
The trick to install it also for Internet explorer is:

Start -> Run and type:

regsvr32 C:\WINDOWS\system32\Macromed\Flash\Flash.ocx

assuming that C: is ur system drive, where the windows is installed.

It'll surely work...
 
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