[Praise] Good Service by Dell got a S2216H instead of S2240L

There was a blue line coming on my monitor vertically, had put a RMA request to dell (Mumbai) on the 22nd on Sep,
I was told as due to the Ganesh Chaturthi festival they could not arrange a pick up before the 28th, No 1 shows up on the 28th i call dell they tell me due to some technical difficulties but the pickup would be scheduled for 29th sep for sure,
This went on for 4 days, finally the pickup was made on the 2nd of October from my place in andheri,
I was promised that the replacement would be given to me within 10-15 working days, and today i got the replacement.
Also instead of S2240L i got a S2216H (Diff which i have noticed are speakers integrated in the monitor and has a Audio-In jack as well)

Rest of the specs are same as of the S2240L.

Overall satisfied with dell.
 
D

Deleted member 118788

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My father had the same experience with dell recently. His Dell Ultrasharp Monitor was replaced by Dell within 3 workings days. It had backlight bleeding issue. Dell is nice with support.
 
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