Flash Player/Internet Explorer outdated messages on Android

[hari1]

I am using Moto G with Android 4.4.2 and facing a weird Windows like virus problem on it.

Infection initial symptoms:
Play Store stopped working. Opening google.com and facebook.com shows flash player outdated alert box and then goes to a fake page with the address of google.com or facebook.com which asks to download Flash Player or IE update. It is an .exe file.

Current issues and symptoms:
1. Play Store not working
2. Facebook.com, Google.com and Bing.com do not open and only flash player download page opens.
3. Opening any other page shows the flash player/IE alert and then the website works properly.

Steps taken in order to remove the infection:
1. Scanned using MalwareBytes and AVG. No virus found.
2. Uninstalled a lot of apps and only few trusted apps remain. But still problem is present.
3. Cleared data of Play Store and Google Chrome. But still problem is present.

When I boot in safe mode, the problem disappears. After rebooting to normal mode, the problem did not come for a 10-12 hours but it has started again.

 

[SaiyanGoku]

check if doing a factory reset helps.

 

[Vyom]

Android doesn't have Internet explorer.

And from the description of your problem, it seems you are talking about PC. Since Android don't have "Safe Mode" either. Android have bootloader. If its really an "Android" device you are talking about then yea, hard resetting should solve the problem. And then install apps only from play store and only properly reviewed apps. Since many apps on Play store is itself malicious.

 

[hari1]

Android doesn't have Internet explorer.

And from the description of your problem, it seems you are talking about PC. Since Android don't have "Safe Mode" either. Android have bootloader. If its really an "Android" device you are talking about then yea, hard resetting should solve the problem. And then install apps only from play store and only properly reviewed apps. Since many apps on Play store is itself malicious.

Android doesn't have IE but this virus forgot that it is android
And, android has a safe mode. Go google it
I know resetting will solve the problem. I want to remove the virus without resetting.

 

[priyankgupta]

may be you can try uninstalling apps one by one in safe mode (starting with the ones that look most suspicious). After the malicious app is uninstalled, the problem should disappear.