Burnt Motherboard

S

supriya_192

Right off the assembly line
My intel motherboard, still within warranty, did not connect to the internet,i took it to their service center. A burnt component was found. I was told that a burnt component is a physical defect, and thus does not come under warranty. From what I know a burnt component is not a physical defect, the component was probably faulty in the first place. Now Intel refuses to honour their warranty. What do I do now?
 
coderunknown

coderunknown

Retired Forum Mod
supriya_192 said:
My intel motherboard, still within warranty, did not connect to the internet,i took it to their service center. A burnt component was found. I was told that a burnt component is a physical defect, and thus does not come under warranty. From what I know a burnt component is not a physical defect, the component was probably faulty in the first place. Now Intel refuses to honour their warranty. What do I do now?
Click to expand...

sorry to say but burnt parts aren't covered by warranty. and maybe it got damage cause of a faulty power supply (el cheapo ones) and not cause of any liquid falling on it.
 
VarDOS

VarDOS

15.0 GHz
its not for all the boards; only for newly launched boards (i think)

Source : ASUS now offers Burnt Warranty in India

&

Digit June 2010 ISSUE
 
coderunknown

coderunknown

Retired Forum Mod
still a good thing. but maybe its a catch. they'll state some parts aren't covered under warranty, etc. moreover Rashi Periperals have to be dealt with even for a simple flaw.
 
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