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I am also on the same plan since August 2015. It took me a while to work with the NOC guys to get my line back to stable. I had the same issue as you where my upstream snr was around 8-9 leading to frequent disconnects. According to BSNL an upstream SNR of 10db is necessary to allow stable...

I have a neighbour who is on the exact same plan of 799/- Speeds are decent and then there is the FUP to consider. They use a motorola surfboard modem to give internet over BNC cable. The modem is connected to the PC via ethernet CAT5. There is a stupid login scheme (ala Reliance Comm)...

There is no website as of now I think. They have recently wired a lot of areas in and around Mangalore. I could see their cabling van along with a few engineers at various locations. They have put up a hoarding near the start of M. G. Road where erstwhile Canara Book Depot was located...