In all fairness I should report that after more than three months going back and forth with Lenovo, my problem has been resolved to my satisfaction as Lenovo has accepted the machine as DoA and processed the refund. If Lenovo had been as proactive during the two-three months they left me...
If that is the case I don't see how denying service to the vast majority of genuine customers and losing their goodwill and repeat business in order to weed out a few deviant ones makes sound business logic. I am sure most customers spending their hard earned money do so in the hope that they...
Please read about my ongoing ordeal with Lenovo's service here:
*www.thinkdigit.com/forum/service-rma-watch/177205-lenovo-ideapad-horrible-horrible-after-sales-service.html
Please read about my nightmarish experience with Lenovo's service here:
*www.thinkdigit.com/forum/service-rma-watch/177205-lenovo-ideapad-horrible-horrible-after-sales-service.html
I sincerely hope nobody has to go through such an ordeal again
Well before you consider buying anything from Lenovo, do read about my nightmarish after sales experience here;
*www.thinkdigit.com/forum/service-rma-watch/177205-lenovo-ideapad-horrible-horrible-after-sales-service.html
Lenovo's after sales service is the worst I have ever experienced across all product/ service categories. Nothing thus far had pushed me enough to rant about it on online.
I purchased a Lenovo Ideapad Z580 laptop 10 months ago. I was offered a free 3 year warranty upgrade as per Lenovo's "Do...
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