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singhaxn

Right off the assembly line
I got mail from someone from digit saying it will take 1 more month and even got a call. But when i mailed back that guy didn't respond neither told date or any reason for it. Seriously digit?


Would you mind telling me when you got this email? I asked them last month and received the same reply on March 26th... Are they still saying the same thing?!
 

kapilove77

Padawan
Would you mind telling me when you got this email? I asked them last month and received the same reply on March 26th... Are they still saying the same thing?!

I got the same email on 26th march. When i replied back on that. They didn't replied me till yet.
 

singhaxn

Right off the assembly line
I got the same email on 26th march. When i replied back on that. They didn't replied me till yet.

If you want to, you could write to help@thinkdigit.com . They forwarded my query to the appropriate department and I received a response on the very next day. Since they said 1 month, I'd prefer to wait till the end of April before pursuing the matter further, though.
 

kapilove77

Padawan
If you want to, you could write to help@thinkdigit.com . They forwarded my query to the appropriate department and I received a response on the very next day. Since they said 1 month, I'd prefer to wait till the end of April before pursuing the matter further, though.

I guess that's why they replied me too. So i will wait too with you but keep me informing too.
 

shauvik

Team Digit
We have got an update on the prizes from the sponsor. The prizes are expected to be with us by the last week of May and after that we will dispatch the prizes.
 

singhaxn

Right off the assembly line
We have got an update on the prizes from the sponsor. The prizes are expected to be with us by the last week of May and after that we will dispatch the prizes.

Another month?! That takes the total to 6 months from the beginning of the contest!

I have won contests in the past (programming, mostly) and had the awards (2 netbooks, 1 ultrabook) delivered in less than 45 days from the USA and Canada. Naturally, it is extremely disappointing when it takes over 120 days to dispatch a product that is locally available. I've been a subscriber for over 10 years now and this is certainly not what I would expect of Digit.

Of course, if I understand this right, in this case, the sponsor i.e. Seagate is to blame. I haven't been a fan of Seagate since two brand new 7200.11 drives crashed on me a few years ago. I've been hoping that Seagate will redeem itself with this HDD. But the experience so far has been negative. AND they are dragging Digit down with them!

Truly disappointed,
Akshay
 

kapilove77

Padawan
Truly disappointed too 1st they say 1 month after waiting 3 months and after so many pms they say last week of may which is like 1 more month. So total wait is 6 months not 3 months ago which was promised. I hope you guyz take care for this type mistake in near future. We expect better from digit.
 

singhaxn

Right off the assembly line
I got in touch with Seagate through facebook when it was declared that we'd get our HDDs by the end of May. A Seagate PR guy called me yesterday to confirm my address and say that they were shipping my HDD immediately and that it would be delivered in a day or two.

Did anyone else get such a call?

Let's see when this gets delivered...
 

kapilove77

Padawan
I got call and already got hard disk! It real man damn real. Head over Post my latest purchase I posted screenshot there.
 

singhaxn

Right off the assembly line
I got call and already got hard disk! It real man damn real. Head over Post my latest purchase I posted screenshot there.

Brilliant! That's good to know... :)

So, I'll probably get mine tomorrow.

Brilliant! That's good to know... :)

So, I'll probably get mine tomorrow.



Got mine today. Well done Seagate!

I tried to perform a warranty check on the drive and this was the result:

The product you identified was sold as a system component. Please contact your place of purchase for service. Seagate sells many drives to direct OEM (Original Equipment Manufacturer) customers. These products are usually configured for the OEMs only, as components for their systems. You must contact your place of purchase for any warranty support on these drives.
If you purchased this unit directly from Seagate, please return to the previous page and verify your Seagate customer number, because the customer number you entered ( ) does not match our records.

Is this drive under warranty? What is the warranty period? If there is a problem, how do we go about getting service?

Any ideas kapil?
 

kapilove77

Padawan
Brilliant! That's good to know... :)

So, I'll probably get mine tomorrow.





Got mine today. Well done Seagate!

I tried to perform a warranty check on the drive and this was the result:



Is this drive under warranty? What is the warranty period? If there is a problem, how do we go about getting service?

Any ideas kapil?

Congrats dude. When I was to ask same you posted about it. I was also thinking about warranty too. I don't have any ideas and didn't even check it. Maybe you should email the company which provided drive and tell me what they have to say.
 

rajnusker

Sage of the Six Paths
^Hmm.. If warranty is not given then you should sell the drive unless you are using it as a clone backup drive.
 
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