The Moto X 1st and 2nd Gen Discussion

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polupoka

In the zone
Vyom said:
Well, it didn't help much, but it did gave me a chance to talk to Live Chat directly. So I did. Following is my conversation:

*i.minus.com/i6fg07IIo6a9E.jpg


Transcript:

<First in queue, connected to Eric in 5 seconds>
Eric: Hi, my name is Eric. How may I help you?
Eric: Good morning, how are you doing today?
Vineet: Hi Eric. This is Vineet this side.
Vineet: I am fine.. hope you are too.
Eric: I am great
Eric: How may I help you today?
Vineet: I am an owner of Moto X 1st gen. I heard the 2nd gen got Lollipop update recently. I was wondering is there any chance owners of 1st gen can rejoice by getting the update by this year end?
Eric: Let me assist you with this
Eric: Before we move any further and just for verification purposes, would you please confirm your email, phone# of the device we are dealing with and the location where this was purchased?
Vineet: It baffles me to see that even Moto G have got the update. So why the partiality against Moto X!
Vineet: Email: *******@gmail.com
Vineet: Phone: **********
Vineet: Location: flipkart.com
Vineet: Country: India.
Eric: In india ?
Vineet: Yes.
Eric: In this case Let me transfer you to the India chat support.
Eric has disconnected.

<19th in queue, connected to below person in 5 min!>
Thirumalesh: Hi, my name is Thirumalesh. How may I help you?
Thirumalesh: Welcome to Motorola support, How may I assist you today?
Vineet: Hi Thirumalesh.
Thirumalesh: Hello.
Thirumalesh: How may I help you?
Vineet: I was asking "Eric" the one whom I was connected to before I was redirected here about the update to Lollipop for my 1st gen Moto X.
Vineet: Can I expect the update to Lollipop (Android 5.0) before year ends?
Thirumalesh: "Motorola is excited that Google has released the Android 5.0 ("Lollipop") software for mobile phones. Motorola Mobility is now working hard to create Lollipop builds for our eligible devices globally. (Visit Motorola Support - Find Answers | Motorola Mobility, Inc. to see if your phone will receive Lollipop.) It takes time to develop and test the software, but the team is working to deliver quality Lollipop builds as fast as possible."
Vineet: Well, so is there no tentative time by which we can expect an update?
Vineet: (Any inside info, please?)
Thirumalesh: As of now we don't have any official information about exact date , We will be happy to update you once it is Officially Released .
Vineet: I was very excited while purchasing Moto X, and think this gadget is revolutionary, I think Motorola owe atleast a little support for us!
Thirumalesh: I understood your concern .Soon we will announce it officially, kindly wait for official announcement.
Thirumalesh: Are we connected?
Vineet: Well, thanks for the information, although it didn't help much.
Vineet: Waiting impatiently for the update. I hope Motorola answers soon.
Thirumalesh: Sure sir.
Thirumalesh: We are always looking to improve our customer support, so you may receive a survey after this chat. We appreciate any feedback you can provide. Thanks for choosing Motorola.
Vineet: Please do me a favor and send this message to Motorola's developer team that Moto X fans are not asking for the update ASAP, all we ask is to atleast give us a 'tentative' date by which we can expect the taste of Lollipop.
Vineet: Thanks.
Vineet: Bye.
Thirumalesh: You are most welcome.
Thirumalesh: Thank you for contacting Motorola. Have a great day.
Thirumalesh has disconnected.
Click to expand...
Clap clap :)
 
D

deathblade

death,destruction and dev
It's because flipkart signed an exclusive dealership with moto that they will be the only ones selling moto in India
 
P

polupoka

In the zone
MOTO X 1st GEN is back in flipkart again! Grab the ROYAL blue version guys(that was my 1st choice,but then it was priced 23999/-)!!!!!!!!!
 
OP
Vyom

Vyom

The Power of x480
Staff member
Admin
Wow man.. White, teak and Royal blue all available at 17999. And SBI debit card 10% offer. Cool.
 
P

polupoka

In the zone
Vyom said:
Wow man.. White, teak and Royal blue all available at 17999. And SBI debit card 10% offer. Cool.
Click to expand...
Yeh dada.. But I think the SBI OFFER is gone! One thing I found in flipkart that they gave me instant 10% off during buying from debit card i.e. Cashback but in snap and amazon I had to wait for atleast 2 months!!!
 
OP
Vyom

Vyom

The Power of x480
Staff member
Admin
Yes, the SBI offer seems like was valid only till 12th December. However there was one offer that I completely forgot.

"2 GB 3G/2G data per month for 2 months in 3G/2G circles for Airtel prepaid and Bill discounts of INR 450 and INR 199 per month for 2 months on subscription of 3G and 2G data boosters of 2 GB and above in 3G and 2G circles respectively for Airtel postpaid."

I just happen to see that I had also bought Moto X recently but I hadn't availed this offer! So I did that now! :D (Can't see the 3G balance increased now, but I did got a confirmation SMS from Airtel). So thanks polupoka for bumping this thread. I had almost ignored this offer that I was eligible for.

Quoting other Moto X owners to get them reminded, if they have not availed the free 3G data offer: [MENTION=266361]kunalgujarathi[/MENTION] [MENTION=155555]Superayush[/MENTION] [MENTION=23425]gopi_vbboy[/MENTION]
 
Superayush

Superayush

Tech lover
Vyom said:
Yes, the SBI offer seems like was valid only till 12th December. However there was one offer that I completely forgot.

"2 GB 3G/2G data per month for 2 months in 3G/2G circles for Airtel prepaid and Bill discounts of INR 450 and INR 199 per month for 2 months on subscription of 3G and 2G data boosters of 2 GB and above in 3G and 2G circles respectively for Airtel postpaid."

I just happen to see that I had also bought Moto X recently but I hadn't availed this offer! So I did that now! :D (Can't see the 3G balance increased now, but I did got a confirmation SMS from Airtel). So thanks polupoka for bumping this thread. I had almost ignored this offer that I was eligible for.

Quoting other Moto X owners to get them reminded, if they have not availed the free 3G data offer: [MENTION=266361]kunalgujarathi[/MENTION] [MENTION=155555]Superayush[/MENTION] [MENTION=23425]gopi_vbboy[/MENTION]
Click to expand...

How do I exactly avail this offer?
 
jackal_79

jackal_79

Get Digit ized
polupoka said:
MOTO X 1st GEN is back in flipkart again! Grab the ROYAL blue version guys(that was my 1st choice,but then it was priced 23999/-)!!!!!!!!!
Click to expand...
Yes, Moto X1 is back in flipkart. But where do I get the charger for this and how much Will it cost?
 
P

polupoka

In the zone
Vyom said:
Yes, the SBI offer seems like was valid only till 12th December. However there was one offer that I completely forgot.

"2 GB 3G/2G data per month for 2 months in 3G/2G circles for Airtel prepaid and Bill discounts of INR 450 and INR 199 per month for 2 months on subscription of 3G and 2G data boosters of 2 GB and above in 3G and 2G circles respectively for Airtel postpaid."

I just happen to see that I had also bought Moto X recently but I hadn't availed this offer! So I did that now! :D (Can't see the 3G balance increased now, but I did got a confirmation SMS from Airtel). So thanks polupoka for bumping this thread. I had almost ignored this offer that I was eligible for.

Quoting other Moto X owners to get them reminded, if they have not availed the free 3G data offer: [MENTION=266361]kunalgujarathi[/MENTION] [MENTION=155555]Superayush[/MENTION] [MENTION=23425]gopi_vbboy[/MENTION]
Click to expand...
Vineetda, another tip, after one month they(airtel) not gonna give you 2nd month 2gb 3g offer! U can complain, talk to customer executives... But they will deny.. So only one way, message airtel india official page of facebook, they ask your flipkart invoice pdf, then they call you for confirmation... After that you can get the next month 2gb 3g only...!!!
Regards,
Pallav

Update: till now i got 1 gb of the second month.. Rest 1 gb still not given :(
 
Last edited:
OP
Vyom

Vyom

The Power of x480
Staff member
Admin
polupoka said:
Vineetda, another tip, after one month they(airtel) not gonna give you 2nd month 1gb 3g offer! U can complain, talk to customer executives... But they will deny.. So only one way, message airtel india official page of facebook, they ask your flipkart invoice pdf, then they call you for confirmation... After that you can get the next month 1gb 3g only...!!!
Click to expand...

That looks more like a rant. :p
So was that your own experience?
 
A

amit.tiger12

Guest
After using Nexus 5, anyone tried Moto X 2014?
Switching from nexus 5 to Moto X 2014?

I used nexus 5 almost 9 months, and gave to brother.
And nexus 5 was my 1st android device, so I don't know how other phones mess with UI, I really liked the nexus 5 and prices are also dropped.
I posted here because I need opinion from nexus 5 user who shifted to moto x 2014. Please guide me. I want to buy mobile.
 
P

polupoka

In the zone
Hurray Moto x 2nd gen is getting Lollipop in ota :mrgreen: We are the next I hope :bananana:

Btw I wanna ask everyone - can I update my moto x 1st gen via PC???
 
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