billubakra
Conversation Architect
Hi Guys,
We were making recovery discs from the recovery disk of a hp laptop. After 2 discs were burned the electricity went off so we had to cancel the process because the charging was low. So after advices from the members of this forum we were finally able to get recovery dvd's from hp. 4 recovery dvd's have been received, three of windows and the last one of the drivers. Few queries-
1. The HP support guy who guided us on the recovery dvd's process and the shopkeeper from whom we bought this, told us that the recovery discs will be seven in number but we have received only 4 discs. Why is that so? A blank dvd has a total size of 4.7gigs. The size of these dvd's is also the same.
2. There is nowhere mentioned on the dvd's that these are specifically for our hp laptop model. Will these work in all hp models?
3. There's only 1 driver dvd that means that other three are of Windows 10, right? But if we download Windows from MS's site and burn it, it will take 1 dvd. So, why 3 dvd's in this case?
All the above questions were asked to hp customer support on chat and they replied this-
1. Just like a same movie have different sizes like 700mb, 4 gb. In the same way these discs have the different sizes.
2. Sir these are compressed versions.
3. These discs are zipped.
4. We have softwares that can burn 100gigs in 4 dvd's. lololololololololololol.
We contacted the support on phone and everytime they put our phone on hold for like forever.
Thanks
We were making recovery discs from the recovery disk of a hp laptop. After 2 discs were burned the electricity went off so we had to cancel the process because the charging was low. So after advices from the members of this forum we were finally able to get recovery dvd's from hp. 4 recovery dvd's have been received, three of windows and the last one of the drivers. Few queries-
1. The HP support guy who guided us on the recovery dvd's process and the shopkeeper from whom we bought this, told us that the recovery discs will be seven in number but we have received only 4 discs. Why is that so? A blank dvd has a total size of 4.7gigs. The size of these dvd's is also the same.
2. There is nowhere mentioned on the dvd's that these are specifically for our hp laptop model. Will these work in all hp models?
3. There's only 1 driver dvd that means that other three are of Windows 10, right? But if we download Windows from MS's site and burn it, it will take 1 dvd. So, why 3 dvd's in this case?
All the above questions were asked to hp customer support on chat and they replied this-
1. Just like a same movie have different sizes like 700mb, 4 gb. In the same way these discs have the different sizes.
2. Sir these are compressed versions.
3. These discs are zipped.
4. We have softwares that can burn 100gigs in 4 dvd's. lololololololololololol.
We contacted the support on phone and everytime they put our phone on hold for like forever.
Thanks