Bencollins
Broken In
my friend uses a 5 yr old hp presario v6500 laptop with amd turion x2 1.9GHz cpu, 2.5GB RAM and 160GB HDD.
he's suffering from a problem since last few months. everytime he turns on his laptop, he needs to press 'esc' during POST screen. if he doesn't, laptop freezes and doesn't goes into 'starting windows' screen.
he tried formatting and reinstalling windows yesterday using a bootable pendrive, windows was installed on c: drive. After installation was completed, somehow E: drive got corrupted even when it wasn't even selected during installation and DVD drive simply vanished from explorer. even physical eject button is not working in the dvd drive.
DVD eject button works when laptop is turned on and showing POST screen but stops working after 'escape' key is pressed [as mentioned above, esc is required to boot into windows and avoid freezing]
its not showing in POST screen as well, only shows internal WDC hdd. not showing in device manager either.
what could be the reason? any solution?
he's suffering from a problem since last few months. everytime he turns on his laptop, he needs to press 'esc' during POST screen. if he doesn't, laptop freezes and doesn't goes into 'starting windows' screen.
he tried formatting and reinstalling windows yesterday using a bootable pendrive, windows was installed on c: drive. After installation was completed, somehow E: drive got corrupted even when it wasn't even selected during installation and DVD drive simply vanished from explorer. even physical eject button is not working in the dvd drive.
DVD eject button works when laptop is turned on and showing POST screen but stops working after 'escape' key is pressed [as mentioned above, esc is required to boot into windows and avoid freezing]
its not showing in POST screen as well, only shows internal WDC hdd. not showing in device manager either.
what could be the reason? any solution?