mithun_mrg
Cyborg Agent
Guys here is my experience in subscribing to CHIP india Magazine back in April 2009
I get Digit Directly from the Newsstand by the first week of every month and chip
once i saw an offer that they are giving away a laptop Bag along with 1yr Subs. so i
decided to for the same & send the DD and the Subs. Form to them after 5 days i received the following mail
Dear Mr. Mithun,
Kindly note that we are in receipt of your payment via cheque no. 602289 dated 11.04.2009 for Rs. 1550/- towards subscription of Chip magazine.
We wish to inform you that the offer of Laptop Bag (FREE GIFT) is no more valid . The current offer is of Rs. 1099/- (12 issues of Chip 28% cash discount + 2 issues free + 4 extra issues in balance amoutn).
Kindly inform us whether to process your subscription or will return the cheque back to you.
We offer our apologies and look forward to hearing from you.
Thanks and Regards,
Seema Amlekar
Infomedia 18 Ltd,
Ruby Corporate Park,
Ruby House, 2nd Floor,
J. K. Sawant Marg,
Dadar (W) Mumbai - 400028.
Phone: +91+22+40302805 / 810
Fax: +91+22+24302707
Website: Infomedia 18 Eshop | Magazine | Magazines | Magazine Subscriptions | Discount Magazines | Popular Magazines | Special Interest Magazines | B2B Magazines
Email : customersupport@infomedia18.in
Trust you are satisfied with the response, you can write in to Manager, Customer Service, sheetal.kotawdekar@infomedia18.in using the same subject line. You will receive a response within 3
So, i gave them the following Reply
Kindly return the DD to my Address below
Mithun Sinha
Visiting Agent's Office
Margherita T.E.
P.O.Margherita
Pin: 786181
Thanks
--- On Thu, 16/4/09, CUSTOMER SUPPORT <customersupport@infomedia18.in> wrote:
From: CUSTOMER SUPPORT <customersupport@infomedia18.in>
Subject: Subsription for Chip
To: mithun_mrg@yahoo.co.in
Date: Thursday, 16 April, 2009, 2:52 PM
Dear Mr. Mithun,
Kindly note that we are in receipt of your payment via cheque no. 602289 dated 11.04.2009 for Rs. 1550/- towards subscription of Chip magazine.
We wish to inform you that the offer of Laptop Bag (FREE GIFT) is no more valid . The current offer is of Rs. 1099/- (12 issues of Chip 28% cash discount + 2 issues free + 4 extra issues in balance amoutn).
Kindly inform us whether to process your subscription or will return the cheque back to you.
We offer our apologies and look forward to hearing from you.
Thanks and Regards,
Seema Amlekar
Infomedia 18 Ltd,
Ruby Corporate Park,
Ruby House, 2nd Floor,
Inspite of these they started my Subscription form May i received the MAY,JUNE,JULY copy
all of them Double after that i havent received any copies to Date I wrote them several times they replied just once
Dear Sir,
Thank you for writing us.
As per our records , your copy of Chip is being regularly mailed to you, and your September issue is delivered to you on 11th of September ,received by Mr. Yogesh, (Phone no. 25616259) on 12PM. We are arranging to send you the replacement issue of August Chip issue.
October issue will be dispatched to you shortly.
Kindly confirm the receipt of same.
Thanks and Regards,
Sumit Rajdhar
Customer care
Infomedia 18 Ltd.
Toll-Free No. - 18002001021
----- Original Message -----
From: Mithun Sinha
To: CUSTOMER SUPPORT
Sent: Monday, October 05, 2009 7:21 AM
Subject: Re: Subsription for Chip
I have not receiving the magazine since August, after subscription i received only 3 copies i tried to contact several times through email, phone but no response please respond
Their telephone nos were not working they didnt reply to my mails after that so i left the matter then
But guys please post ur comments on this if anyone having a similar experince please share and also can anyone suggest as a customer what we can do
I get Digit Directly from the Newsstand by the first week of every month and chip
once i saw an offer that they are giving away a laptop Bag along with 1yr Subs. so i
decided to for the same & send the DD and the Subs. Form to them after 5 days i received the following mail
Dear Mr. Mithun,
Kindly note that we are in receipt of your payment via cheque no. 602289 dated 11.04.2009 for Rs. 1550/- towards subscription of Chip magazine.
We wish to inform you that the offer of Laptop Bag (FREE GIFT) is no more valid . The current offer is of Rs. 1099/- (12 issues of Chip 28% cash discount + 2 issues free + 4 extra issues in balance amoutn).
Kindly inform us whether to process your subscription or will return the cheque back to you.
We offer our apologies and look forward to hearing from you.
Thanks and Regards,
Seema Amlekar
Infomedia 18 Ltd,
Ruby Corporate Park,
Ruby House, 2nd Floor,
J. K. Sawant Marg,
Dadar (W) Mumbai - 400028.
Phone: +91+22+40302805 / 810
Fax: +91+22+24302707
Website: Infomedia 18 Eshop | Magazine | Magazines | Magazine Subscriptions | Discount Magazines | Popular Magazines | Special Interest Magazines | B2B Magazines
Email : customersupport@infomedia18.in
Trust you are satisfied with the response, you can write in to Manager, Customer Service, sheetal.kotawdekar@infomedia18.in using the same subject line. You will receive a response within 3
So, i gave them the following Reply
Kindly return the DD to my Address below
Mithun Sinha
Visiting Agent's Office
Margherita T.E.
P.O.Margherita
Pin: 786181
Thanks
--- On Thu, 16/4/09, CUSTOMER SUPPORT <customersupport@infomedia18.in> wrote:
From: CUSTOMER SUPPORT <customersupport@infomedia18.in>
Subject: Subsription for Chip
To: mithun_mrg@yahoo.co.in
Date: Thursday, 16 April, 2009, 2:52 PM
Dear Mr. Mithun,
Kindly note that we are in receipt of your payment via cheque no. 602289 dated 11.04.2009 for Rs. 1550/- towards subscription of Chip magazine.
We wish to inform you that the offer of Laptop Bag (FREE GIFT) is no more valid . The current offer is of Rs. 1099/- (12 issues of Chip 28% cash discount + 2 issues free + 4 extra issues in balance amoutn).
Kindly inform us whether to process your subscription or will return the cheque back to you.
We offer our apologies and look forward to hearing from you.
Thanks and Regards,
Seema Amlekar
Infomedia 18 Ltd,
Ruby Corporate Park,
Ruby House, 2nd Floor,
Inspite of these they started my Subscription form May i received the MAY,JUNE,JULY copy
all of them Double after that i havent received any copies to Date I wrote them several times they replied just once
Dear Sir,
Thank you for writing us.
As per our records , your copy of Chip is being regularly mailed to you, and your September issue is delivered to you on 11th of September ,received by Mr. Yogesh, (Phone no. 25616259) on 12PM. We are arranging to send you the replacement issue of August Chip issue.
October issue will be dispatched to you shortly.
Kindly confirm the receipt of same.
Thanks and Regards,
Sumit Rajdhar
Customer care
Infomedia 18 Ltd.
Toll-Free No. - 18002001021
----- Original Message -----
From: Mithun Sinha
To: CUSTOMER SUPPORT
Sent: Monday, October 05, 2009 7:21 AM
Subject: Re: Subsription for Chip
I have not receiving the magazine since August, after subscription i received only 3 copies i tried to contact several times through email, phone but no response please respond
Their telephone nos were not working they didnt reply to my mails after that so i left the matter then
But guys please post ur comments on this if anyone having a similar experince please share and also can anyone suggest as a customer what we can do