mikael_schiffer
Padawan
After nearly 2 years, my HP G6 2005AX finally gave in. Was doing a normal HP Update, and the laptop hanged/froze, during the update, refusing to boot up after that, and now the HP Customer care says the motherboard is damaged,needing replacement. This was 15th July.More than a month ago
It is out of warranty btw,which was sadly only 1 year.
So....
Last month they said it will cost Rs8000 to replace the motherboard (A8 4500M CPU and 7640M +7670G inbuilt)
Last week they called up again, saying they haven't ordered the part yet, but they can order it for Rs 9000
This morning they called up saying a technician will be going to Delhi to get the parts and it will cost Rs10,500
They say the CPU and GPU is soldered into the motherboard so you need to replace everything(ie CPU GPU MOTHERBOARD all everything), hence the price.
Is there a way of finding the actual price of the thing? ye know, to see if i am being tricked.
I am staying in Mizoram, which is remote state, so i understand the high price and all. But the way they are increasing the price...should i trust them?
What if i dont want them to replace it for me(assuming they are tricking me), is there a better alternative? can i buy the motherboard separately and ask local computer wallah to fix it for me??
Ok so if Rs10,500 is justified, can i ask them to put A10 on my laptop instead. Ye know, for a bit more. DOnt wanna spend 1/3rd of the laptop cost on the same old thing. If i get A10 on it, atleast it will have the illusion of "upgrade" and give some respite to my sorrow and grief..
Sorry for too many queries.. im jst so friggin confused. I have time till tomorrow to tell them to order for me,since the "engineer saheb" of HP will be reaching Delhi tomorrow.
It is out of warranty btw,which was sadly only 1 year.
So....
Last month they said it will cost Rs8000 to replace the motherboard (A8 4500M CPU and 7640M +7670G inbuilt)
Last week they called up again, saying they haven't ordered the part yet, but they can order it for Rs 9000
This morning they called up saying a technician will be going to Delhi to get the parts and it will cost Rs10,500
They say the CPU and GPU is soldered into the motherboard so you need to replace everything(ie CPU GPU MOTHERBOARD all everything), hence the price.
Is there a way of finding the actual price of the thing? ye know, to see if i am being tricked.
I am staying in Mizoram, which is remote state, so i understand the high price and all. But the way they are increasing the price...should i trust them?
What if i dont want them to replace it for me(assuming they are tricking me), is there a better alternative? can i buy the motherboard separately and ask local computer wallah to fix it for me??
Ok so if Rs10,500 is justified, can i ask them to put A10 on my laptop instead. Ye know, for a bit more. DOnt wanna spend 1/3rd of the laptop cost on the same old thing. If i get A10 on it, atleast it will have the illusion of "upgrade" and give some respite to my sorrow and grief..
Sorry for too many queries.. im jst so friggin confused. I have time till tomorrow to tell them to order for me,since the "engineer saheb" of HP will be reaching Delhi tomorrow.