DVD Writers malfunctioning!

[anshul]

I have a Samsung OCTROEDGE CD RW+DVD R and a sony DVD writer.
Recently I canceled a autorun process and after that the DVD writer has stopped functioning.........
It scratches the discs and doesnt read them..........
The same case is with the CD-RW which sometimes reads the DVDs.

Can anyone help........
I tried uninstalling the driver and then restarting the PC but it does not help.......
I tried disconnecting and then reconnecting the writers but does not help>...............
!!


Any Help???????

 

[mrintech]

* Go for cleaning lens using Lens Cleaner CD/DVD
* If lens got misplaced you have to repair/replace it - For this you have to go to shop.

 

[dinesh_mettur]

if u hav a warranty

go to shop n replace it

Dont give it to service center

 

[anshul]

but then why in the world would both of the lens decide to go bonkers at the same time...........






Can there be any software fault.......
a malware or virus??????

 

[Huzefa]

its impossible to be a software fault, and not possible that cancelling the autorun process, a fault could be created in the hardware... I think just some coincidence that these two problems happened at the same time...
Try cleaning ur lens, and if tht dosent work then go for a replacement.
Also did some power outage occur at the time ? Do u have a UPS and a surge supressor ?