DVD writer not working

[gauravgargi]

I own a Dell Vostro 1400 Laptop. My DVD player is not reading any CDs or DVDs . I have tried many Cds and DVDs (including Digit DVDs).
It is just showing blank Cd or DVD whenever I insert a new CD or DVD.

Is it a hardware problem??

 

[Dark Core]

IMO - I think it's hardware problem
Get in touch with Dell Customer Care : 18004254041 (or) 18004254005

 

[koolbuddy92]

I think the writer has gone kaput...
But still you can search for a firmware upgrade on dell's website.

 

[Krow]

Contact Dell. Looks like a hardware problem for sure.