Bent CPU Socket Pins on ASRock Z77 Extreme 4. Is it possible to replace socket ?

Discussion in 'CPU / Motherboards' started by devx, Apr 15, 2017.

  1. devx

    devx Back on TDF :)

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    While cleaning the board, few CPU socket pins got bent :cry: and I took it to ASRock service center in Hyderabad (F1 Info Solutions and Services) and they denied to repair giving me the reason that they do not accept any out of warranty board for any repair/RMA.

    I even sent one email to ASRock support and it seems they're not bothered to reply.

    Later, I tried to straighten the pins using needle and started the system but no luck:banghead:

    IMG_20170415_182419.jpg IMG_20170415_182449.jpg IMG_20170415_182517.jpg IMG_20170415_182532.jpg IMG_20170415_182542.jpg
    Q1: Is it possible to replace the socket ? And does the mobo work well after replacement ?:confused:
    Q2: Is there any other authorized ASRock service center in Hyderabad ?

    P.S. Currently Z77 motherboards are not available on any online store in India, except Amazon and that too the costs are too insane :evil: so have to search the local market.

    Q3: Is it a good idea to buy INTEL DH77EB ? This board is Currently available on Amazon (1 year warranty) and TheITwares (3 years warranty)

    Q4: Should I go for the latest chip-set motherboard ? and In that case which mobo, processor and RAM would you suggest ?

    Q5: According to my current config what all upgrades would you suggest which least for at-least few years.

    My config is in signature :mrgreen:
     
    Last edited: Apr 15, 2017
  2. icebags

    icebags Active Member

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    you can goto motherboard chip level repair centres (non authorized ones), and see if they can replace the socket.

    if they can't or don't have spare part, they may purchase ur mobo at a cheap price , if they are willing. then you can look for new board.
     
  3. OP
    OP
    devx

    devx Back on TDF :)

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    One of the guy from other service center told me that after replacement, success rate is very less on these type of boards. I think I might have to sell this at a cheap price.

    Recently, I saw few following Z77 motherboards on OLX and QUIKR:

    1) ASUS Z77 V-Pro (Owner is not replying :hissyfit:) ₹5500
    2) ASRock Z77 Extreme 3 (8+3 Power phase) - ₹4500
    3) ASUS Z77 M-Pro (6+2 Power phase) - ₹6300
     
  4. bssunilreddy

    bssunilreddy Super Moderator Staff Member

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    During a lightning strike my previous Mobo pins got bent and MSI replaced it with a new socket. It worked flawlessly since I was fortunate that the Mobo was in Warranty and I didn't spend a dime on it. Asrock Sevice Center in Hyderabad is having very bad reputation. They don't even take boards which are in warranty saying that they have physical damage. In fact, they can take your Mobo by levying an extra charge by replacing the socket but they are too lazy to do that.
     
  5. OP
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    devx

    devx Back on TDF :)

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    That's so true. I called these people once again and they advised me too visit CTC

    AND Should I go for the used ASUS P8Z77 M-Pro @6k available on OLX.

    Sent from my H60-L04 using Tapatalk
     
  6. bssunilreddy

    bssunilreddy Super Moderator Staff Member

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    Yes, Go ahead and buy it.

    Sent from my Lenovo K33a42 using Tapatalk
     
  7. Vineet Sharma

    Vineet Sharma Active Member

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    Just one question: why were you cleaning pins of the socket in first place?! and even if you were doing it, how?!
     
  8. OP
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    devx

    devx Back on TDF :)

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    I was cleaning the board and by mistake I forgot to close the CPU socket with dummy header.

    Sent from my H60-L04 using Tapatalk
     
  9. dexterz

    dexterz Member

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    getting proper service from Asrock is a pain. I'm also using the same Asrock Z77Ext4 board and the last time i had to get it RMA'd by them I had a month long tug of war with the local service center. I got a call from their Service HQ in Goa or KA promising a new/refurb board after I made a lengthy post about their lack of service on Asrock India facebook page. If you haven't bought a new MB and still trying to fix your Asrock board then you could try their Social Media page.
     
  10. topgear

    topgear Fast 'N' Furious Staff Member

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    What a great state of after sales service !
     

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