Zangetsu
I am the master of my Fate.
Interesting Read...
In her post, Pillai has also raised some very pertinent questions regarding the rules and regulations governing online shopping not only in India, but world over. These include:
* The lack of speedy crisis response and language support for customers in emergency situations.
* She also asks, "...why it's easy to use credit cards outside India without the two-step verification process that is mandatory in India? Why doesn't Amazon have a system like that of Google where every suspicious activity is reported/ looked into?"
* Another concern raised by her is, "why does Amazon make it so easy to change account details like email address without any confirmation mail from existing address and why doesn't it allow customers to challenge any change in account details by providing a link in its confirmation email sent to customer post changes made." As the mail she received from Amazon simply stated that her email ID has been changed, simply assuming that the access to account was authentic.
* Another valid question raised by Pillai is: Why are there no filtering mechanisms to differentiate urgent pleas from routine requests on social media from Amazon?
Source : 'My Amazon account was hacked', a first-person account | Gadgets No
In her post, Pillai has also raised some very pertinent questions regarding the rules and regulations governing online shopping not only in India, but world over. These include:
* The lack of speedy crisis response and language support for customers in emergency situations.
* She also asks, "...why it's easy to use credit cards outside India without the two-step verification process that is mandatory in India? Why doesn't Amazon have a system like that of Google where every suspicious activity is reported/ looked into?"
* Another concern raised by her is, "why does Amazon make it so easy to change account details like email address without any confirmation mail from existing address and why doesn't it allow customers to challenge any change in account details by providing a link in its confirmation email sent to customer post changes made." As the mail she received from Amazon simply stated that her email ID has been changed, simply assuming that the access to account was authentic.
* Another valid question raised by Pillai is: Why are there no filtering mechanisms to differentiate urgent pleas from routine requests on social media from Amazon?
Source : 'My Amazon account was hacked', a first-person account | Gadgets No