Hi all.
I got the batteries last weekend, and they fit in fine and connect however.
When i plug in the batteries and turned on the ups. the lights come on like they should but the overload light comes on again.
What is happening now is a bit different to what happened before i put in the new...
Just got back from a friends house where i pluged in another battery and
IT Worked.
The battery must have been damaged or the voltage was too low.
Thanks everyone who helped me in the search for a solution.
Kind Regards
Ricky
i have never had any problems with the earthing here, so i'm not sure.
when the call centers open again ill ask them where is my authorized service center because i'm not sure where it is.
i am going to get a battery pack from a friend and see if that fixes the problem.
i gave that a go and nothing happens. no tone or lights.
also i am after contacting apc via email and i was told to do a "dead brain test".
by plugging out the ups and holding the off button for 6 seconds. i should hear a click and see a flash of lights. this will reset the overload warning...
i contacted them via chat and the rep hadn't a clue. she was just reading the Faq.
the ups is out of warranty. the rep said that i can either trade it in or get it repaired but she wouldn't say how much it would cost.
Thanks "myth" for your reply. however i have looked at buying a battery pack but it will cost over €50 and what if the ups still doesn't work after that?
I think that the battery has nothing to do with this problem because it shows two bars for battery health.
kind regards
rick
hi.
i am after pulling a old ups out of storage and trying to get it working again.
its a APC smart ups 700 series. model no. su700inet.
when i plug in the ups (with & without load) the overload light comes on and the ups emits a loud tone. the battery has two bars left in it and the fuse is...
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