Windows 10 Laptop suddenly freezes to random blank colored screen (AFAIK when running in battery)

[srdigit16]

the only way I can resume it is by force shutdown & reboot again. This usually happens when it is running in battery regardless of charge (it occured when battery is around 70% as well as 35%) & mostly seems to happen when CPU or RAM usage goes high. Laptop is Lenovo IdeaPad 320 series with Intel i5 7th gen, AMD Radeon graphics 530 4 GB, 12 GB RAM.

 

[SaiyanGoku]

Go offline, do a DDU on both Intel and AMD GPUs, reboot and install latest drivers manually.

 

[srdigit16]

Go offline, do a DDU on both Intel and AMD GPUs, reboot and install latest drivers manually.

I have done that, still happens

 

[SaiyanGoku]

I have done that, still happens

Does it occurs on Windows OS only?

 

[srdigit16]

Does it occurs on Windows OS only?

I have only windows in laptop

 

[SaiyanGoku]

I have only windows in laptop

Try with live linux mint USB

 

[kunnusingh]

1. Repair Windows by running 'sfc /scannow' (Run as Administrator).

2. Use Resource Manager to check if CPU/RAM usage is not at full capacity.

3. Run Malwarebytes and antivirus scanner.
4. Check disk and ram health.
5. Start your laptop in safe mode.

 

[pkkumarcool]

actually i also have same problem running win 10 on battery it gets bsod but when plugged in nothing happens all good

 

[thetechfreak]

actually i also have same problem running win 10 on battery it gets bsod but when plugged in nothing happens all good

something goes wrong in driver switching probably. Remove all display drivers with DDU as suggested above and reinstall. Maybe it's time to buy new laptop. 10 years is a lot for one laptop

 

[srdigit16]

something goes wrong in driver switching probably. Remove all display drivers with DDU as suggested above and reinstall. Maybe it's time to buy new laptop. 10 years is a lot for one laptop

My laptop is above 5 years old

 

[patkim]

Check Event Viewer for any meaningful messages next time it happens. Even if you need a hard break, Windows might have recorded system/application events in case any driver is crashing or any other cause.