Can i sue Samsung for misleading and fraud ? (Misleading Monitor)

[mikael_schiffer]

If you check Samsung's site- Samsung 23.5" Curved Gaming Monitor - Price, Reviews & Specs | Samsung India
There you can see it is clearly written that my monitor support 75x75 wall mount.
Well i went and bought a Flexible monitor stand which support 75x75, and this is what happened.

As you can see, there are no holes to drill the screw for a 75x75. Samsung made me lose my money and mislead me.

 

[Vyom]

So these holes dont line up?

 

[cute.bandar]

Obvious question: Is the wall mount the right one ?
Try measuring them both.

 

[Desmond]

Perhaps it's some miscommunication. Have you tried contacting their customer support first and ask for clarification? Also check online to see if others have the same problem.

 

[thetechfreak]

They should set you up with the correct mount. I've heard friends have this issue with different brands and later having it resolved.

Sent from my vivo 1807 using Tapatalk

 

[mikael_schiffer]

So these holes dont line up?

View attachment 19181

they dont line up

 

[mikael_schiffer]

I tried calling them at their helpline :1800407267864 But it says this number is invalid

 

[mikael_schiffer]

 

[mikael_schiffer]

Apparently i need a BRACKET WALL , which clearly didnt come with the box. How can i buy this??

 

[Zangetsu]

Apparently i need a BRACKET WALL , which clearly didnt come with the box. How can i buy this??

You will get bracket wall from Amazon/Flipkart.

 

[Vyom]

Now you can sue them for not giving bracket wall.

 

[mikael_schiffer]

bro i cant find it anywhere

You will get bracket wall from Amazon/Flipkart.

I found one but its in Germany

*www.monlines.com/portfolio-item/monlines-v060-vesa-adapter-for-samsung-c24fg73-c27fg73/

 

[whitestar_999]

Write an email to them along with bill copy screenshot(edit out your personal details):
support.india @ samsung.com