quicky008
Technomancer
Today my system got infected with some kind of malware that disabled various components such as the task manager and windows defender firewall.I had kaspersky free av installed but it failed to completely remove the infected files and undo the harmful changes done by the malware.
KAV was detecting something called fr.exe (if i remember correctly) in the windows folder every time i booted into windows 10-despite deleting the file,the same file was detected again upon restarting the system which proves that the infection had not been completely removed.
So i scanned my system with hitman pro and it managed to detect the infected files(incl. some weird file simply called "d" among others) that seemed to escape kav-it also managed to restore the task manager's functionality,unfortunately however it couldn't get defender firewall up and running again.
when i tried to check defender's status via services.msc,this is what i observed:
Imgur
I tried various techniques suggested in youtube videos etc but to no avail-it seems no matter how much i try the darned firewall isnt gonna work.
Is there anything else(Short of a complete system format) that can be done to get the firewall working?If yes,please advice.
(ps-plz suggest a good av package as well which is more robust than kav free edition-i am thinking of discontinuing its use as it couldn't protect my system from the infection)
KAV was detecting something called fr.exe (if i remember correctly) in the windows folder every time i booted into windows 10-despite deleting the file,the same file was detected again upon restarting the system which proves that the infection had not been completely removed.
So i scanned my system with hitman pro and it managed to detect the infected files(incl. some weird file simply called "d" among others) that seemed to escape kav-it also managed to restore the task manager's functionality,unfortunately however it couldn't get defender firewall up and running again.
when i tried to check defender's status via services.msc,this is what i observed:
Imgur
I tried various techniques suggested in youtube videos etc but to no avail-it seems no matter how much i try the darned firewall isnt gonna work.
Is there anything else(Short of a complete system format) that can be done to get the firewall working?If yes,please advice.
(ps-plz suggest a good av package as well which is more robust than kav free edition-i am thinking of discontinuing its use as it couldn't protect my system from the infection)