Sony 55' TV black dot on screen

[surya_sapui]

Dear Guys,

I have a sony 55 inch led tv x90 series.

Suddenly I noticed some black dot on screen. It's not a dust, I try to clean but not possible. Please check the snap & what is it. How to prevent from Spreads.

I am really worried. I have spend many for this TV.


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[omega44-xt]

Potentially a damaged pixel. Companies don't honour warranty for this unless it crosses a certain number, like 8 or 10 dead pixels.

If in warranty, try to RMA, else live with it.

 

[surya_sapui]

It's out of warranty. When background is white it is shown. But when black nothing observable.

But how is it possible I don't know. Very very leas used this tv. Max to max once in a month. In 2023 I never used for a year this tv.

 

[TheSloth]

Sadly it can happen anytime, whether you use or not. I developed a stuck pixel after week on my LG TV. And there is nothing I could do about it, until there was an array of stuck pixels, only then LG honored there warranty.

 

[Desmond]

Yes. Most companies consider a few dead pixels as acceptable and will not cover it under warranty. So I don't think you can do anything about it. At best try to sell this one and buy another. If you get dead pixels on the new one as well you could at least try to RMA it.