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Hi Ayuclack, I am sorry I couldn't reply before. I am rigorously pursuing it with them and they are shamelessly adamant about the fact that it really isn't an issue. When asked for refund, an AM in their customer care division told that there is no such policy for refund and that they will...

Thanks man. I am hoping that the consumer wins.. I am supposed to get a call from Sony in the next 24 hours so will have better clarity on what needs to be done after that. Thanks for the info though, could be really helpful. That's a bummer man. And I can understand why as it just isn't...

I highly doubt. I had kept it inside a Rock Excel Flip Cover and a Capdase back cover, both a snug fit. This crack appeared despite of that.

Alright fellas. After a lot of introspection, I have decided that I am not going to take this lying down. In this age of consumerism, I will be a fool if I let this issue slip by. The smartphone is faulty due to manufacturing defect on Sony's end so why should I bear the brunt for it? I spent...

True. I switched from using a 1900 bucks phone in Samsung Hero to this. Yeah, the transition was extreme. And only now do I fully understand that a phone being waterproof is really a disaster waiting to happen. When I confronted the lady at the SVC, she wasn't ready to take the complaint...

Hate to start my first thread on the forum with an issue but I really need advice on this. This is an issue I faced with my Sony Xperia Z1 Compact. Might be a bit long so bear with me. The phone worked well for the first 3 months. Then one day, completely out of the blue, the phone developed...