I have been in touch with Airtel's different level's of escalation teams ( nodal & appelette "final escalation point before TRAI" ).
They are completely novice when it comes to internet usage - don't even know how much speed can the customer expect - they don't even know what plans they offer...
That's NEWS !!!! Way to go ....
It definitely is a free UPGRADE !!! Now the problem.... Lots of people will definitely provide 2 Mbps download... But I doubt they would give us 2Mbps upload...
Lets see what BSNL have up its sleeves !!!!
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