Recent content by Lincon_WD

Western Digital Message Western Digital has enjoyed participating in the digit forum. It is with regret that we won’t be posting in the forum any longer; however we encourage our customers to visit our WD community at WD Communit or via customer service at WD Support for WD related questions.

Hi amit.tiger12, I'm sorry to hear about the issue you're having - I know how frustrating such thing could be... After trying all what you have mentioned I’d say the best thing will be to contact a data recovery company and see if your information can be retrieved from the hard disk. Just...

Hi vivek.virgo, First of all congrats for the new hard drives. I am sorry you are facing difficulties to register the drives with us. I'd suggest you to use the following link and try to register. WD Product Registration | WD Support If the information hasn't solved your question, you can...

Thanks avanildutta for the well explained procedure for RMA and for giving us your valuable feed back. Hi vivek.virgo, as avanildutta has already explained, I’d suggest you too, after buying the product, just register your product with us. For more information about WD product registration...

Hi amit.tiger12, Agreed with whitestar_999. How is the drive recognized by Disk Management? My suggestion would be to attach the drive with a different USB cable to another computer. That way you will rule out connectivity issues and drivers as a possible cause. In case the issue persists...

Hi thegodofwar, I agree with Ricky & amit.tiger12. Based on your post, it might be an overheat issue. I'd like to check with you, what was the last temperature you noticed. Generally, anything above 90 is when you should be worrying as dangerous periods at this temperature can ruin the lifetime...

Hi Aditya11 , It's very much possible to use one SSD and two hard drives on PC. *As D@rekills4 *has mentioned you can connect the drives and setup the boot order. So for OS installation as you want both the OS on SSD, make sure you have enough space and you can create two different partitions...

Hi mumble, Here are few things I'd like to notify: First - the Caviar series are really discontinued for some time now. Second - gaming relies on the storage's performance solely for the loading times and FPS and graphics are not affected in any way (unless you play MMO/Open World games...

Hi dreamer1111, I agree with bssunilreddy, I'd suggest you to go with the latest WD My Book because the latest version of the WD My Book has the full version of the WD Smartware Pro software. It is an automatic backup software and It works quietly in the background to help protect your...

Hi chimera201, I'm sorry you are facing such issues with the WD drive. This error means that a device I/O control command during the test has failed. It may be due to a media or write/read error or defective connection. If the error persists after re-seating the cable connections, I'd suggest...

Hi cr7jr, I understand your concern here, but to get a replacement you have to send the old drive for RMA first. It's not possible for WD to transfer your data as the drive you will send will go to a different location and the one you will receive might be coming from another location. I'd...

Hi cr7jr, I am sorry to see that the drive has failed both the tests. Unfortunatly WD does not cover data recovery in the warranty policy. So it's not possible to transfer any data from your old drive to the new drive. You may like to have a look on the warranty policy from the link below...

Hi cr7jr, I agree with whitestar_999. I'd suggest you to test the drive with WD's DLG tool. I am posting the link below for the instructions on how to do that: Support Answer There are two types of test quick test and extended test. Try to run the extended test. Extended test may take...

Hi harman1304, I believe WD Blue internal drive will fulfill your requirements. The WD Blue drive is use of normal computing, daily use drives, solid performance and budget drive. WD Blue HDD models are available from 250 GB to 3TB in 2.5 inch size. The following link describes the...

Hi BakBob, It could be some more possible reason for the issue like Hardware faulty, compatibility, SATA cable issue and BIOS settings. I’d like to check with you, did you make any current changes in PC? Could you give me some more details about that? For the meantime, I suggest you some...