WinXP doesn't shut down

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navneeth_snr

Journeyman
Hi,

In my friend pc, Win xp does not shut down, It just restarts if we press shutdown. Anyone here to troubleshoot the problem.
 

sailendra

Journeyman
WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING
*aumha.org/win5/a/shtdwnxp.php

Go through these MS KB articles:
Windows XP restarts unexpectedly or restarts when you shut down the computer
*support.microsoft.com/default.aspx?scid=kb;en-us;320299

Windows XP restarts when you try to shut down your computer
*support.microsoft.com/default.aspx?scid=kb;en-us;311806

Hope they are of help :)
 
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