Will Instant Messaging Overtake E-Mail ??

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Cool as a CUCUMBAR ! ! !
Instant messaging (IM) is set to overtake e-mail as the preferred form of business communication by the second half of 2010, according to research by IDC.

The research, sponsored by Nortel, found that this is because hyperconnected individuals are becoming 'addicted to the instant gratification of IM and text messaging'.

The research white paper 'The Hyper-connected: Here They Come' is based on a global study involved some 2,400 working adults in 17 countries. It focused on quantifying the state of today's connectedness, tracking its acceptance and use across devices and applications as well as determining the pace of its growth and impact on the enterprise.

The research found that 16 per cent of the global information workforce is already "hyperconnected," and another 36 per cent will soon be joining them. It said that hyperconnectivity varies by industry, from nine per cent of respondents from health care to 25 per cent in high tech industries and 21 per cent in finance industries.

Seven Devices, Nine Applications

The IDC report said that "the migration to hyperconnectivity will create a profusion of devices, applications, and new business processes" and, already, "the average hyperconnected individual uses at least seven devices to access the network and nine connectivity applications".

Researchers said this profusion will create the need for a strategy and architecture for unified communications across the enterprise if an orderly migration is to occur.

"The boundary between work and personal connectivity for the hyperconnected is almost nonexistent," the IDC researchers report. "Two-thirds use text or instant messaging for both work and personal use. More than a third use social networking for both.
"The freedom to conduct work during personal time will force changes to personal use policies, business practices, training curricula, and IT support policies."

Increased Security Risk

The researchers warned that 'connectivity tools in the hands of employees may increase productivity, but they also increase the risk of the release of sensitive information to the outside world.

"Already some 25 per cent of hyperconnected respondent companies use blogs and wikis to communicate with customers and other outsiders," the report stated. "Obtaining the benefits and avoiding the risks of Hyperconnectivity will require unprecedented cooperation between CIOs and their business counterparts."

Source : http://www.pcworld.com

PS : so which 1`s do u use more often ? & wont it b nice 2 have all IM`s only in 1 client ???


Tribal Boy
Ontopic - I do not think it will happen. Email has it's own advantages. Same with IM

Offtopic - your post has lot of html tags (ex :" )


The number of people who will use IM will certainly increase, but it wont be the end of e-mail.


The Devil's Advocate
Email will not be replaced at least for business purposes any time soon, 2010 - no bloody chance.


Cool as a CUCUMBAR ! ! !
@din .... those tags just appear aafter del also ......

any softy 2 have all IM`s only in 1 client ???


Distinguished Member
On June 12th there was a report from Nielsen Online that pointed to a steep decline in the use of IM iitself in the past year, due to social networking services ! MS ofcourse refuted it. Dont think the email will die out ...


In the zone
Even after Telecomm Revolution in India, Postal System still lives and not just exists.. it rocks!! Same is situation in other countries..

So, Emails will always have their significance proved and will be used widely!!


Boom Boom Boom
Email and IM are totally different things. IM is live while email isn't. But if the person is offline then IM wouldn't work. Email if the person is offline then he can still get the message. I can't believe the person who wrote this.


Cool as a CUCUMBAR ! ! !
@cooldudie3 ..... +1 .....

i have installed trillian [msn+yahoo+....] ...... its great .....

just 1 thing, gmail is missing from the list .......

its nice, as installing & loging 2 many mssg was a very tedious task 4 me .....


meowww meoww
^^ Pidgin has gmail and supports yahoo file transfers also ,
trillian pro also supports gmail but not yahoo transfers
trillian astra supports everythin + transfers


 Macboy
No way it is replacing. It might take over some of the functions of email, but the basic principal of permanent organised copies of information will remain for some time to come. Although I must say email has become a lot like IM these days with it being accessible everywhere and instantly.


Cool as a CUCUMBAR ! ! !
trillian is cool .....

although v can add [msn+yahoo] 2 gmail im also .......
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