--:{prob with windows update}:--

Discussion in 'Software Q&A' started by silverTwins, Nov 9, 2004.

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  1. silverTwins

    silverTwins New Member

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    i hav windows xp with SP1

    recently while trying the windows update page it displayed that i hav recently installed a program which requires a restart.but even after restarting it shows the same problem!!!!!!! :cry:

    i hav scanned for viruses and spyware but to no avail!!!!!!!!!!!!!

    again i checked Msconfig and runonce in the registry but didnt find any paths!!!!!!!!!

    so spammers and geeks plz help :cry:
     
  2. Kannan

    Kannan New Member

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    What program did u installed :?:
     
  3. svk

    svk New Member

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    when everything else fails , format and reinstall windows , hopefully with sp2.
     
  4. technoteen

    technoteen New Member

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    the best thing i say is you try and reinstall windows update coz it may have become corrupt

    to do so go to C:\WINDOWS\Downloaded Program Files and delete the files for windows update then visit the windows update site, this ma solve your problem
     
  5. it_waaznt_me

    it_waaznt_me Coming back to life ..

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    Please post your HijackThis Logfile for better assesment of your problem.
     
  6. OP
    OP
    silverTwins

    silverTwins New Member

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    dear svk uninstalling is not an easy job for me coz i stand to lose a lot of time and a lot of stuff!!!!!!!!!!!

    as for the mod here is the logfile:

    StartupList report, 11/10/2004, 9:09:35 PM
    StartupList version: 1.52.2
    Detected: Windows XP SP1 (WinNT 5.01.2600)
    Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
    * Using default options
    ==================================================

    Running processes:

    D:\WINDOWS\System32\smss.exe
    D:\WINDOWS\system32\winlogon.exe
    D:\WINDOWS\system32\services.exe
    D:\WINDOWS\system32\lsass.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\System32\svchost.exe
    D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    D:\WINDOWS\system32\spoolsv.exe
    D:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    D:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    D:\WINDOWS\System32\ZoneLabs\isafe.exe
    D:\Program Files\Executive Software\Diskeeper\DkService.exe
    D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
    D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
    D:\WINDOWS\System32\svchost.exe
    D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    D:\WINDOWS\system32\ZONELABS\vsmon.exe
    D:\WINDOWS\Explorer.EXE
    D:\WINDOWS\System32\hkcmd.exe
    D:\PROGRA~1\POPUPCOP\PCCloser.exe
    D:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    D:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    D:\Program Files\FlashGet\flashget.exe
    D:\Program Files\BitComet\BitComet.exe
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\DOCUME~1\***\LOCALS~1\Temp\Rar$EX00.875\HijackThis.exe

    --------------------------------------------------

    Checking Windows NT UserInit:

    [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    UserInit = D:\WINDOWS\system32\userinit.exe,

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    IgfxTray = D:\WINDOWS\System32\igfxtray.exe
    HotKeysCmds = D:\WINDOWS\System32\hkcmd.exe
    PopUpCopCloser = D:\PROGRA~1\POPUPCOP\PCCloser.exe
    AVG7_CC = D:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    AVG7_EMC = D:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    AVG7_RegCleaner = D:\PROGRA~1\Grisoft\AVG7\avgregcl.exe /BOOT
    Zone Labs Client = "D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    DiskeeperSystray = "D:\Program Files\Executive Software\Diskeeper\DkIcon.exe"

    --------------------------------------------------

    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows\CurrentVersion\Run

    MSMSGS = "D:\Program Files\Messenger\msmsgs.exe" /background

    --------------------------------------------------

    Shell & screensaver key from D:\WINDOWS\SYSTEM.INI:

    Shell=*INI section not found*
    SCRNSAVE.EXE=*INI section not found*
    drivers=*INI section not found*

    Shell & screensaver key from Registry:

    Shell=Explorer.exe
    SCRNSAVE.EXE=D:\WINDOWS\System32\ssmypics.scr
    drivers=*Registry value not found*

    Policies Shell key:

    HKCU\..\Policies: Shell=*Registry key not found*
    HKLM\..\Policies: Shell=*Registry value not found*

    --------------------------------------------------


    Enumerating Browser Helper Objects:

    (no name) - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
    (no name) - (no file) - {53707962-6F74-2D53-2644-206D7942484F}
    (no name) - D:\PROGRA~1\FLASHGET\jccatch.dll - {A5366673-E8CA-11D3-9CD9-0090271D075B}
    (no name) - d:\program files\google\googletoolbar1.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
    ToolHelper - D:\PROGRA~1\LOKITO~1\LOKITO~1.DLL - {AAAE1C1A-89F7-4AF6-ABD1-F8FBCFA47408}
    (no name) - D:\PROGRA~1\FlashFXP\IEFlash.dll - {E5A1691B-D188-4419-AD02-90002030B8EE}

    --------------------------------------------------

    Enumerating Task Scheduler jobs:

    Norton SystemWorks One Button2005 Checkup.job
    Symantec NetDetect.job
    Symantec Drmc.job

    --------------------------------------------------

    Enumerating Download Program Files:

    [ChkDVDCtl Class]
    InProcServer32 = D:\WINDOWS\DOWNLO~1\ChkDVD.dll
    CODEBASE = http://www.gocyberlink.com/winxp/CheckDVD.cab

    [Shockwave Flash Object]
    InProcServer32 = D:\WINDOWS\System32\macromed\flash\Flash.ocx
    CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    --------------------------------------------------

    Enumerating Winsock LSP files:

    Protocol #1: imslsp.dll (file MISSING)
    Protocol #2: imslsp.dll (file MISSING)
    Protocol #3: imslsp.dll (file MISSING)
    Protocol #4: D:\WINDOWS\System32\ZoneLabs\vetredir.dll
    Protocol #20: D:\WINDOWS\System32\ZoneLabs\vetredir.dll
    Protocol #21: imslsp.dll (file MISSING)

    --------------------------------------------------

    Enumerating ShellServiceObjectDelayLoad items:

    PostBootReminder: D:\WINDOWS\system32\SHELL32.dll
    CDBurn: D:\WINDOWS\system32\SHELL32.dll
    WebCheck: D:\WINDOWS\System32\webcheck.dll
    SysTray: D:\WINDOWS\System32\stobject.dll

    --------------------------------------------------
    End of report, 5,653 bytes
    Report generated in 0.187 seconds
     
  7. OP
    OP
    silverTwins

    silverTwins New Member

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    so people pleazzzzzzzzzzzzeeeeeeeeee help!!!!!!!!!!!!!
     
  8. it_waaznt_me

    it_waaznt_me Coming back to life ..

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    Well ... I asked HijackThis log .. Anyways ..Now run HijackThis and put a checkmark next to these entries and click on Fix Checked .. Close all Windows explorer and Internet Explorer windows before proceeding ....


    And please move HijackThis to its own dedicated folder Like C:\Programs\HijackThis so you could find backups of what you fix handy incase anything goes wrong ( It shouldnt btw :p) ...

    And then post a new HijackThis log ..
     
  9. OP
    OP
    silverTwins

    silverTwins New Member

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    dudes i used norton systemworks 2005 one button scan and removed the invalid entries in the reg.and even hijack this removed the entries still it is showing the same error in the ms site!!!!!!!

    here is the hijackthis log file

    Logfile of HijackThis v1.98.2
    Scan saved at 7:10:05 PM, on 11/12/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    D:\WINDOWS\System32\smss.exe
    D:\WINDOWS\system32\winlogon.exe
    D:\WINDOWS\system32\services.exe
    D:\WINDOWS\system32\lsass.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\System32\svchost.exe
    D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    D:\WINDOWS\system32\spoolsv.exe
    D:\WINDOWS\Explorer.EXE
    D:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    D:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    D:\WINDOWS\System32\ZoneLabs\isafe.exe
    D:\Program Files\Executive Software\Diskeeper\DkService.exe
    D:\WINDOWS\System32\hkcmd.exe
    D:\PROGRA~1\POPUPCOP\PCCloser.exe
    D:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    D:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
    D:\Program Files\Browser Sentinel\BrowserSentinel.exe
    D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
    D:\WINDOWS\System32\svchost.exe
    D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    D:\WINDOWS\system32\ZONELABS\vsmon.exe
    D:\Program Files\FlashGet\flashget.exe
    D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    D:\Program Files\BitComet\BitComet.exe
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\WINDOWS\System32\wuauclt.exe
    D:\Program Files\hijack this\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
    O1 - Hosts: 207.68.172.246 msn.com
    O1 - Hosts: 207.68.172.246 msn.com
    O1 - Hosts: 207.68.172.246 msn.com
    O1 - Hosts: 207.68.172.246 msn.com
    O1 - Hosts: 207.68.172.246 msn.com
    O1 - Hosts: 207.68.172.246 msn.com
    O1 - Hosts: 207.68.172.246 msn.com
    O1 - Hosts: 207.68.172.246 msn.com
    O1 - Hosts: 207.68.172.246 msn.com
    O1 - Hosts: 207.68.172.246 msn.com
    O1 - Hosts: 207.68.172.246 msn.com
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - D:\PROGRA~1\FLASHGET\jccatch.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar1.dll
    O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - D:\PROGRA~1\FlashFXP\IEFlash.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - D:\PROGRA~1\FLASHGET\fgiebar.dll
    O3 - Toolbar: PopUpCop - {DB43E4E6-FF8A-4018-8C8E-F68587A44A73} - D:\PROGRA~1\POPUPCOP\PopUpCop.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] D:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [PopUpCopCloser] D:\PROGRA~1\POPUPCOP\PCCloser.exe
    O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] D:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O4 - HKLM\..\Run: [AVG7_RegCleaner] D:\PROGRA~1\Grisoft\AVG7\avgregcl.exe /BOOT
    O4 - HKLM\..\Run: [Zone Labs Client] "D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [DiskeeperSystray] "D:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
    O4 - HKCU\..\Run: [Browser Sentinel] "D:\Program Files\Browser Sentinel\BrowserSentinel.exe" -autorun
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Download All by FlashGet - D:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - D:\Program Files\FlashGet\jc_link.htm
    O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://d:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\PROGRA~1\FLASHGET\flashget.exe
    O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\PROGRA~1\FLASHGET\flashget.exe
    O12 - Plugin for .avi: D:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .wav: D:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} (ChkDVDCtl Class) - http://www.gocyberlink.com/winxp/CheckDVD.cab

    any help!!!!!!!!!!
     
  10. it_waaznt_me

    it_waaznt_me Coming back to life ..

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    It looks clean now ...

    Hmm.. Try removing that CheckDVD DPF ... it seems the problem is somewhere else .. Hmm
     
  11. OP
    OP
    silverTwins

    silverTwins New Member

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    hell removed even that now wat??????????
     
  12. go4inet

    go4inet New Member

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    You must request HELP ! Not order !!
    Anyways this post can be moved to QnA section !
    What are the mods doing ?
     
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