pc doesn't detect my creative ZEN

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tukaibatman

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i hv just got a creative ZEN Nano MP3 player about a month ago
when i connected it to my pc it says "the USB device has malfunctioned"
my pc is an intel PIV 2.0 on an asus 845gl mobo & onboard graphics
wht can be the problem. none of the ports are working

whereas on my papa's PC which is an intel 3.06 on intel 945g mobo it works fine

i can only gather tht my mp3 player hasn't gone bad

do i hv to upgrade my drivers or anything like that please help me

i even formatted my pc (got XP with SP2 & formatted the C: drive only) & reinstalled windows but it didn't help????
 
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tukaibatman

Guest
vasanth.kingofthehill said:
Try attaching any other usb device to ur pc and see if tat works fine
Click to expand...

i don't have any other USB device!!!!!!!!
 
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sashijoseph

In the zone
Try borrowing a pen drive or sth from a friend.....it's only to confirm if your usb controller's fine.
Also check for driver issues in device manager's USB controller area.
 
nishant_nms

nishant_nms

Cyborg Agent
must be a fault in the usb port. There may be software problem too, for checking that insatll another OS and test for it
 
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tukaibatman

Guest
guys problem solved

just changed te USB port & it is working fine
 
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