Of SPYWARE an their "REMOVAL"--HELP

Discussion in 'QnA (read only)' started by prakhar_agrawal, Oct 31, 2004.

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Have you ever faced such a problem before?

  1. YES

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  2. NO

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  3. CAN'T UNDERSTAND THE PROBLEM

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  1. prakhar_agrawal

    prakhar_agrawal New Member

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    I have a unique problem(as far as I can think it is). I know this is going to be a bit lengthy but please be a little patient and read on and try to help me out.

    I have WIN XP PRO on my system. I had "SPYBOT SEARCH AND DESTROY " installed. A few days ago I planned to run a routine check but couldn't find the program and no file associated with it could be found on the system though it was listed in the "Add Remove Programs" list. When I tried to click the uninstall tab no action would take place. When I tried to reinstall the program from a previous DIGIT CD the Directory couldn't be seen anywhere but the program was listed in the interface and I also remember installing the program from the CD. When I tried to download the program from the website the explorer would cloase automatically without any message. When I searched GOOGLE with the keyword "Spybot" it returned the official site of the doftware and also a listing from the symantec site stating about a "SPYBOT WORM" but on opening either of these links IE would close automatically without any message. I tried to download other spyware remover tools like "PAL spyware removal tool" either the site would not open or the setup would not run aborting without any message.

    Apart from the above mentioned problems I dont have any problem in installing any other software or opening any other website. I also dont recieve any unwanted popups.There is no unwanted entry under the processes tab in the TASK MANAGER.

    Why is this happening and why only to spyware removal tools. Is it a spyware, virus or a worm and how can I remove it(Pls dont suggest formatting or reinstallation).
     
  2. ujjwal

    ujjwal New Member

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  3. tarey_g

    tarey_g Hanging, since 2004..

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    try 'webroot spysweeper' solvs many of my probs

    it is included in this month's(oct 2004) cd
     
  4. xenkatesh

    xenkatesh Bewitched!

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    i use SPYBOT!!!
     
  5. pratham_gharat2003

    pratham_gharat2003 New Member

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    As the 1st reply said Strange Problem.......
    This is a wild guess but i think a spammer had made a virus which has a dictionary or all the spywares removal tools available and it closes all applications that relate to downloading and installing of spywares removal tools.
     
  6. PraKs

    PraKs New Member

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    Use Adaware

    Hi

    As far as I know SpyBot is good & really nice tool for Spyware removal

    No problem ever faced in my office,
    We have more then 5000 Computers in our office.
    Almost all use this Software.. Only One reply from them - Its BEST

    Anywayz, U can Use Adaware

    Download from www.lavasoftusa.com

    Mail me for any probs

    Bye, Take care..
     
  7. OP
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    prakhar_agrawal

    prakhar_agrawal New Member

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    I fully agree with u pratham. But the question is how to solve it
     
  8. SmoothCriminal

    SmoothCriminal New Member

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    I've used both Adaware and Spybot.. their scope is limited..
     
  9. it_waaznt_me

    it_waaznt_me Coming back to life ..

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    Please post the HijackThis logfile ..
     
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    prakhar_agrawal

    prakhar_agrawal New Member

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    where do I find this??
     
  11. perk_bud

    perk_bud New Member

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    a combination of ad-aware and spybot works fine but webroot's spysweeper found few bugs that these 2 couldn't
     
  12. it_waaznt_me

    it_waaznt_me Coming back to life ..

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    Hmm.. Even as Ujjwal has already posted the link above .. I post again....

    Please post your HijackThis Logfile for better assesment of your problem.

    Okay ..?
     
  13. OP
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    prakhar_agrawal

    prakhar_agrawal New Member

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    i cannot download the tool mentioned by ujjwal and it_waaznt_me . I use DAP for downloads After download is complete it says cannot combine the parts of the file. It has never happened before and I can download other files successfully. It may b bcos of the same spyware or whatever it is. Pls help me by making more use of ur grey cells.
     
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    prakhar_agrawal

    prakhar_agrawal New Member

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    well I have been able to do some work myself. When I repaire windows (without formatting) the icons were visible and the spyware removal tools would start but then close automatically. I have some how been able to get the hijackthis log file now see if u can help me

     
  15. it_waaznt_me

    it_waaznt_me Coming back to life ..

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    First of all, get yourself SP2 ..

    Kill this process from Task Manager before proceeding .. Notice the filename .. Its svhost.exe and not svchost.exe which is a legitimate windows process ...

    Move HijackThis to its own dedicated folder, it will help you to get the backup ..


    To proceed with your HijackThis log, Run HijackThis again and put a CheckMark next to these entries and Click on Fix Checked.
    Please make sure that all Internet Explorer and Windows Explorer windows are closed.

     
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