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my hijack this logfile-plz help

Discussion in 'QnA (read only)' started by sagar_mutha, Oct 23, 2004.

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  1. sagar_mutha

    sagar_mutha New Member

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    hello ppl
    im running a windows xp sp2 operating system
    of late my pc has repeatedly started hanging and it does not shut down as well
    i have to switch my pc off directly!
    this is my hijack this logfile
    plz help!



    Logfile of HijackThis v1.98.2
    Scan saved at 10:11:06 AM, on 10/15/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    G:\WINDOWS\System32\smss.exe
    G:\WINDOWS\system32\winlogon.exe
    G:\WINDOWS\system32\services.exe
    G:\WINDOWS\system32\lsass.exe
    G:\WINDOWS\system32\svchost.exe
    G:\WINDOWS\System32\svchost.exe
    G:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    G:\WINDOWS\Explorer.EXE
    G:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    G:\WINDOWS\system32\spoolsv.exe
    G:\WINDOWS\system32\cisvc.exe
    G:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    G:\Program Files\Norton AntiVirus1\navapsvc.exe
    G:\WINDOWS\system32\pctspk.exe
    G:\PROGRA~1\QUICKH~1\qhwscsvc.exe
    G:\PROGRA~1\QUICKH~1\QHONSVC.EXE
    G:\Program Files\Norton AntiVirus1\SAVScan.exe
    G:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    G:\Program Files\MSN Messenger\msnmsgr.exe
    E:\Program Files\Ares\Ares.exe
    G:\WINDOWS\system32\ctfmon.exe
    G:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    G:\Program Files\Opera75\opera.exe
    G:\Documents and Settings\Sagar\My Documents\utils\hijackthis\HijackThis.exe
    G:\Program Files\Symantec\LiveUpdate\AUpdate.exe

    O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - G:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
    O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
    O3 - Toolbar: NavExcel Toolbar - {5AA06644-BC46-4220-A460-47A6EB47C96D} - G:\Program Files\NavExcel Search Toolbar\NavExcelBar.dll
    O4 - HKCU\..\Run: [Yahoo! Pager] G:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [msnmsgr] "G:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [ares] "E:\Program Files\Ares\Ares.exe" -h
    O4 - HKCU\..\Run: [ctfmon.exe] G:\WINDOWS\system32\ctfmon.exe
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - G:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: &Download with &DAP - G:\PROGRA~1\DAP1\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - G:\PROGRA~1\DAP1\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://G:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Save with Download Manager... - G:\Program Files\J River\Media Jukebox\DMDownload.htm
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - G:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - G:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - G:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - G:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: g:\program files\google\google desktop search\googledesktopnetwork1.dll
    O10 - Unknown file in Winsock LSP: g:\program files\google\google desktop search\googledesktopnetwork1.dll
    O10 - Unknown file in Winsock LSP: g:\program files\google\google desktop search\googledesktopnetwork1.dll
    O10 - Unknown file in Winsock LSP: g:\program files\google\google desktop search\googledesktopnetwork1.dll
    O17 - HKLM\System\CCS\Services\Tcpip\..\{CA3CD7C7-2646-4778-BDF4-88CAC22D7F15}: NameServer = 61.1.96.65 61.1.128.5
     
  2. ice

    ice New Member

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    G:\PROGRA~1\QUICKH~1\qhwscsvc.exe
    G:\PROGRA~1\QUICKH~1\QHONSVC.EXE

    That i think means ur runnin the QUickheal AV too along with ur Norton.

    Id suggest u first try shuttin these files with task manager and then Uninstalling quick heal.

    Secondly, im not sure , bout Nav helper, i dont think its spyware, but sounds like a typical spyware program name ,
     
  3. xenkatesh

    xenkatesh Bewitched!

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    During Booting Press F8 and get into safe mode and uninstall the Quick heal this help u!
     
  4. Kl@w-24

    Kl@w-24 Slideshow Bob

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    Using 2 antivirus softwares together is NOT recommended and can lead to unforeseen difficulties. I'd suggest that u uninstall one of th antivirus programs. Also, did u uncheck th option to display ads while installing Ares ? It cud cause a few problems if u didn't.
     
  5. it_waaznt_me

    it_waaznt_me Coming back to life ..

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    To proceed with your HijackThis log, Run HijackThis again and put a CheckMark next to these entries and Click on Fix Checked.
    Please make sure that all Internet Explorer and Windows Explorer windows are closed.
    Btw ... Your log looks pretty clean to me ..
     
  6. OP
    OP
    sagar_mutha

    sagar_mutha New Member

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    but my norton is corrupt and it doesnt even uninstall....what do i do then
     
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