Gigacore
Dreamweaver
Some Hotmail customers are still unable to log in, Microsoft admits, despite previously claiming that the problem was fixed
Microsoft has admitted that it still has not fixed the problem which has left tens of millions of Hotmail users unable to access their e-mail accounts over the past two days.
Access to all of Microsoft's web-based communication tools - including Hotmail and instant messaging accounts - has been intermittently blocked across the globe since about midday GMT on Tuesday.
The company previously said that it had resolved the problem and that access to Hotmail had been restored, but today Times Online has continued to receive comments from users in Europe and North America saying that their accounts were frozen.
In a statement this afternoon, Microsoft said: "We are aware that some customers may be experiencing difficulty accessing their Windows Live accounts. We’re actively investigating the cause and are working to take the appropriate steps to remedy the situation as rapidly as possible."
More..
Microsoft has admitted that it still has not fixed the problem which has left tens of millions of Hotmail users unable to access their e-mail accounts over the past two days.
Access to all of Microsoft's web-based communication tools - including Hotmail and instant messaging accounts - has been intermittently blocked across the globe since about midday GMT on Tuesday.
The company previously said that it had resolved the problem and that access to Hotmail had been restored, but today Times Online has continued to receive comments from users in Europe and North America saying that their accounts were frozen.
In a statement this afternoon, Microsoft said: "We are aware that some customers may be experiencing difficulty accessing their Windows Live accounts. We’re actively investigating the cause and are working to take the appropriate steps to remedy the situation as rapidly as possible."
More..