Hi friends This time I thought to share my experience with my first DVD writer LG 4163 (RAM Drive). Day 1: I bought a black colour DVD writer and installed on my new AThlon 64 3000+ (939)+MSI RS 480 M2, 80 GB samsung had disk. ROM drive stopped working as tray was not coming out though detected by system but not worked. Day 2: LG dealer had not had the black colour ROM so given a new white ROM to use for 2-3 days and then replace with black colour. Agreed upon I enjoyed the ROm for four days, installed windows XP and other software, used image writing and exchanged back with black colour after that. DAY 5: installed black one again (i made sure this is a different drive by serial number) and had same problem. TRAY did not came out. DAY 6: again got white color ROM (agreed to change after 2-3 with black colour) and checked on my system again same problem TRAY DID NOT OPEN UP. Day 7: Returned to dealer and thinking for other brands a. SONY b. Samsung c. ASUS My first CD-ROM was Asus and second was Samsung CD writer. ASUS is still best and samsung never gave any problem. After an opinion poll on LG 4163, i decided to buy same. But sucked up...... infact I some time doubt my system, but why the second time it had no problem gives me some assurance that system is fine...... I agree in technology somebody may have to suffer and thats why to protect myself I would like to spend a little more for sake of warrenty and thats why I bought UMAX flash drive for 1000/- (2 years warranty) quantum is available for 800/- with one year warrenty. Buying LG product (absolutely first time I bought any LG product) is a nightmare for me. if anybody too had same problem with LG 4163, please reply here. am I alone s(f)ucked up by LG (thrice in a row)?