Gmail: cant log-in !!!

Discussion in 'Internet & WWW' started by ax3, Mar 7, 2018.

  1. ax3

    ax3 Cool as a CUCUMBAR ! ! !

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    hi,

    i just cant log-in to my gmail account ... it says "google can't verify my account" ... the password is right & so is the security answer ... any1 exp this issue & solution to this ???
     
  2. whitestar_999

    whitestar_999 Super Moderator Staff Member

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    Post a screenshot here clearly showing browser address bar.
     
  3. Flash

    Flash Agent of Speed

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    Did you enable 2FA for Gmail?
     
  4. billubakra

    billubakra Well-Known Member

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    Just faced a similar issue in the afternoon. Tried in Edge and it worked.
     
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  5. OP
    OP
    ax3

    ax3 Cool as a CUCUMBAR ! ! !

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    @Flash ... i did not ... its by default now ...
    @billubakra ... will try with edge ... thanx
     
  6. patkim

    patkim Active Member

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    Did you suddenly log in from a different device with a different ISP's connection?
    Have you mentioned alternate email in Google settings earlier? You might have received an email on that alternate email id from Google stating the issue/reason why they might have locked you out.


    Did you try Google account recovery options? Google Accounts
     
    Last edited: Mar 8, 2018
  7. OP
    OP
    ax3

    ax3 Cool as a CUCUMBAR ! ! !

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    @patkim ... yes logged-on with diff isp ... no, alternate id ...
     
  8. patkim

    patkim Active Member

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    Google maintains track of your log in patterns and when it notices significant change like change in ISP, country, incoming requests from Tor exit nodes etc it tends to lock you out or expect you to verify yourself.
    Did you try the link to recover your account? It may throw questions like when the account was created and so on to try to verify you.
    If you successfully recover your account, then set 2 factor auth and also enable access to less secure apps in settings.
     
  9. OP
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    ax3

    ax3 Cool as a CUCUMBAR ! ! !

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    @patkim ... thanx ... it still resusing inspite of all ans are correct ...
     
  10. whitestar_999

    whitestar_999 Super Moderator Staff Member

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    I asked you earlier,could you just post a screenshot here clearly showing address bar.I want to confirm if it is correct site or there is some security certificate mismatch.
     
  11. OP
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    ax3

    ax3 Cool as a CUCUMBAR ! ! !

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    its a correct site ... security certificate ???
     
  12. billubakra

    billubakra Well-Known Member

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    If you are browsing via FF then just left to the address bar should be a green lock, click on it and view the certificate.
     
  13. whitestar_999

    whitestar_999 Super Moderator Staff Member

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    Wrong site for possible malware/phishing/dns errors.Security certificate for system/isp/av/browser related issue.
     

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