Experts Please help MSN , GMAIL Problem

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vswizard

Broken In
i Cant log in MSN 7.5 error code 80048820 and neither is my gmail notifier or google talk is connecting , this is while i am using my broadband connection ( ps : from local cable walla ) how ever if i connect frm my dailup .. it works fine.. i already cleared my HOSTS file and tried the following suggestion.. still unable to login. I am not sure.. but i think it happened after i installed yahoo toolbar to mozzila firefox. Now that i have un installed it still that stuation remainds.

OS : Windows XP SP2 , with all patches and updates
Firewall : Kerio
MSN : 7.5
Google talk : Latest
Dialup : Airtel Live

Other Symptons

1) Even gmail was not opening in IE or Firefox.. but now its working file.
2) There could be a problem with DNS ( this i am assuming but not sure )
3) I have disabled firewall and tried no Luck ( remember works fine on dialup)
4) Please HELP !!


Update : ( Sept 23 , 2005 ) 22:00 Hrs.

I installed GAIM 1.50 , it stops when it says "starting authenticating" of msn
account and doesnt go any further says , cannot authenticate ,
cannot connect . But trying same from dialup whole process completes
without any glich.

Since you can't immediately login, remember that you can try logging into the Web Messenger,
at least until you can restore your normal Messenger functionality:
*webmessenger.msn.com

However, here are some suggestions you should check/try if you haven't already.

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ *login.passport.com/ChangePW.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 MSXML3.dll
Click to expand...
 
Choto Cheeta

Choto Cheeta

Rebooting
Causes

  • The system clock may be set incorrectly.
  • The Dynamic Link Library (DLL) softpub.dll, may not be registered on the system.
  • Internet Explorer may be using an invalid proxy server.

Resolutions

  • Double click on the clock in the taskbar and make sure the system clock is set correctly.
  • Register softpub.dll using the regsvr32.exe tool.

    Click Start, and then click Run.
    In the Open dialog box, type regsvr32 softpub.dll and then click OK.
    Restart MSN Messenger.
  • Remove any Internet Explorer proxy server settings

    In Internet Explorer, click Tools and then click Internet Options.
    In the Internet Options dialog box, go to the Connections tab.
    Click LAN Settings...
    Untick the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections) checkbox.
    Click OK and OK again Internet Options.

this should solve ur problem... if not u can check the source for more help...

also visit this page from MSN...

MSN Messenger Known Issues

MSN Messenger Most Frequently Asked Questions
 
OP
V

vswizard

Broken In
Dude .. i already did that.. please check my post fully
before replying :) .. thou thanks for the effort. but non
of these seems to be help.

I installed GAIM 1.50 , it stops when it says starting authenticating of msn
account and doesnt go any further says , cannot authenticate ,
cannot connect . But trying same from dialup whole process completes
without any glich.


saurav_cheeta said:
Causes

  • The system clock may be set incorrectly.
  • The Dynamic Link Library (DLL) softpub.dll, may not be registered on the system.
  • Internet Explorer may be using an invalid proxy server.

Resolutions

  • Double click on the clock in the taskbar and make sure the system clock is set correctly.
  • Register softpub.dll using the regsvr32.exe tool.

    Click Start, and then click Run.
    In the Open dialog box, type regsvr32 softpub.dll and then click OK.
    Restart MSN Messenger.
  • Remove any Internet Explorer proxy server settings

    In Internet Explorer, click Tools and then click Internet Options.
    In the Internet Options dialog box, go to the Connections tab.
    Click LAN Settings...
    Untick the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections) checkbox.
    Click OK and OK again Internet Options.

this should solve ur problem... if not u can check the source for more help...

also visit this page from MSN...

MSN Messenger Known Issues

MSN Messenger Most Frequently Asked Questions
Click to expand...
 
OP
V

vswizard

Broken In
I am using Cable . Not going thru a router. I checked everything.
All over again ... still it seems.. something is amiss.

I feel that its not able to resolve some IPs.. or they cud be blocked
can some1 gimme alternative DNS which i can put into my network
config and secondly list of IPs that msn messenger and google talk
connects to..
 
Choto Cheeta

Choto Cheeta

Rebooting
@vswizard

do one thing... just go to RUM type cmd press enter... now the Command windows type ipconfig /all now post that screen shot... also go to www.showmyip.com & then see whats ur IP is... also DC once then connect again then again go to showmyip.com to see whether u have a dynamic IP or static...

& if posting a screenshot pls post a thumbnail view... thnx
 
I

ishaan

Padawan
go to TOOLS>OPTIONS

and d connection tab in msn

see if the settings r fine

plus, contact ur broadband isp and check that all ur settings r fine, and maybe there is sum technical error at their end wich dey havn noticed yet so jus tell em about it
 
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