cd rw/dvd drive not writing my CDs...

[jal_desai]

i have asked for the soln of this problem but didnt get the satisfactory answer. tht's y i m posting it again. pls dont delete this post. my problem is tht the combo drive of my laptop is not writing any CDs. it can read DVD/CD flawlessly...but when it comes to burning..it gives problems... i used to write at 16x and 24x but now i cannot see the option to write at high speeds... i get only 4x (see the screenshot below)..

*www.supload.us/thumbs/default/untitled-20070524091428.jpg

and when i try to burn anything the nero window shows the following error (see screenshot below)...

*www.supload.us/thumbs/default/untitled1-20070524091428.jpg

i am also attaching a log file. chk out tht too... i donno wats the problem.. can u please figure it out and help me to troubleshoot it... i have loads of data pending to be stuffed into CDs...
thnks in advance.

 

[Orionz]

First Of All Remove Serial No From .log File

 

[jal_desai]

^done tht... can u tell me wats wrong with it?

 

[blacklight]

Plz give info about
Laptop brand & model and the brand of media used.the brand used is very important . coz only good & branded media allow you to write at rated speeds.

also is your laptop under warranty ? The reason is if the problem could be solved by a firmware upgrade and if it leads to a void of warranty , you are better off going to the auth service centre

 

[jal_desai]

Laptop Brand: Compaq Presario M2000
Media Brand: mmm... this is just those CDs we get @ 7 Rs per piece... (is tht the problem???) i have used this kinda CDs before also but never faced such a problem.

and my laptops warranty is over... how much will it cost if i upgrade?

 

[clmlbx]

try re-installing nero .

try the latest version .

local is ok but don't use below frontech cd's

 

[jal_desai]

ok dude .. i'll try

 

[Sukhdeep Singh]

Problem seems to be with Media. As Writer decides the MAX speed. Try with another Quality Media like Moserbear or Sony

 

[jal_desai]

@sukhdeep thnk u too

 

[jal_desai]

sony media is the best ......... use it only ...........

i'll surely do it.. but wat if the problem still lingers... i am afraid my hardware is going to be dead soon...

 

[ravi_9793]

Is this the problem since U buy the combo drive..OR it was working fine and than gone mad suddendly?

Have you tried burning using windows default.I suggest you to update the driver and nero software.And than try burning it.

Else do one thing...Try ur combo on ur friend's system.Than plz post the result.

 

[clmlbx]

did u reinstall nero

u r using 6.0

move up latest is 7.9

not want to upgrade

reinstall it

problem is not solved even after reinstalling

then try to upgrade firmware of ur drive .

firmware upgrade

carefully , done worng = drive ?

 

[jal_desai]

how to upgrade the firmware??? plz tell me??? i m ready to do it now.. i have loads of data ready to be burned into CDs... help me guys... and ofcourse thnks for ur valuable suggestions

 

[ravi_9793]

Have you done wht I suggested here???

 

[jal_desai]

Have you done wht I suggested here???

ya but to resounding nothing..

can i update my firmware???

i got this update : SONY CD-RW CRX830E Version JFK2 Firmware Upgrade

whereas my device manager shows : SONY CD-RW CRX830E Version JPK4

should i apply this upgrade.????? is it ok to upgrade a JFK2 version on JPK4 one..??? help me guys

 

[karnivore]

Well i use HP Compaq Pressario V2000 series. I had and currently have the same problem with my combo. The last time i took it to the autorised centre and they replaced the drive. This time around i am having the same problem and i will be taking my notebook to the centre again.

I don't think there is anything else you can do. Also, if your warrenty has not run out or u have Care Pack, just visit your nearest service centre. Thats the best soln. Don't fiddle around.

 

[ravi_9793]

you can give a try.Before that make a restore point.But that wont help U ,as I think.

Have you checked the drive on ur friends PC??Chances may be there ..that ur drive is not is good conditions.

 

[jal_desai]

my poor drive... it used to write so many data on my cds... and didnt even said a word.. it did watever i asked it to do... it read film dvds for dozens of hours alltogether... it read even scratched disks... o god i was so cruel to it... i forced it to read scratched dvds and cds... But now its no more... ... however it still reads cds and dvds but when it comes to writing... it gives up... i m so sad...