cannot open with double click

[runtime error]

hello im writing this for my friend..

sm day b4 he had a virus attack n his norton av 2005 was currupted .when he tries to reinstall it ,it fails saying that some dll files missing..now he cant open any thing ,double clicking on it..(not the prob of mouse )

pls help me

 

[swatkat]

Hi, Which Operating System is it? Try installing a diffrent AntiVirus and update it, and scan the PC.
Also, run System File Checker.
For Win98:-
Go to Start> Run and type sfc and press ENTER. Here click "Start".
For WinXP:-
Go to Start> Run and type sfc /scannow and press ENTER.

 

[runtime error]

sorry it did nt work

the system runs on win 98....

 

[swatkat]

What happens when you (single) click on a file and press ENTER?

 

[runtime error]

absolutely nothing happens!!!

 

[swatkat]

Perform an Online Virus scan at Trend Micro HouseCall.
*housecall.trendmicro.com/housecall/start_corp.asp

Also, does the double click work in SAFE Mode?