i am currently using startup plan new 250MB. i had opted for plan change to UL 900 and given application on 30th oct and paid advance Rs900 monthly rental. Still today i cant see my plan being changed. They said they will be changing it from 1st of new month i.e 1st november. So i have couples of queries. 1.) What is the effective plan change date? i mean in my userinfo its showing create time 06/10/2006 11:47:23 does that mean the plan will be changed from 6th of nov? or irrespective of create date will be changed from 1st of Nov? 2.) what if there is no plan change after 6th also? here bsnl ppl seems so dumbstruck that i pity them and dont ask much questions!. 3.) does 1600 424 1600 customer care number even work? i have tried and it doesnt work.Is there any other number?