Bsnl Broad band problem

I have this peculiar problem so anyone please try to help....

i cant seem the open the software that comes bundled with the Bsnl broadband modem. They ask me to go on to the site http://192.168.1.2 but my browser cant seem to open this and the sofware requires the web browser to do so to go further........What do i do??

I have Norton Internet security 2005 installed and have tried to disable script blocking but to no avail......??!!!

Im at my wits end and the local bsnl guy cant seem to figure it out. Was wondering of there was someone on this forum that could have a solution to this.

 

try using 192.168.0.1 or 192.168.1.0/1 Disable any proxy that u r using in ur browser. If possible sut down your antivirus.
tell me the model name and brand. BSNL guys would never solve u the problem.

 

why do u want to go the modem configration page(192.168.1.1)?????
which softwares are u talking about?

 

Cant detect any proxies enabled. Also, tried by shutting down the anti virus but same result.
The model of the modem is UTStarcom and the model no is UT-300R2U adsl router....
And it says this product can be setup using any internet explorer 6 or netscape navigator 6.2.3..........
help me please guys.........the bsnl guys are no help at all....
__________

How will i set up the wan otherwise?? the QUick installation giude of the adsl modem requires me to do so....

 

try this
start>settings>control panel>Network and Dial-up Connections>Local Area Connection
right click on it & open its properties
select internet protocol(TCP/IP)>properties

use the following:

Code:

ip-192.168.1.100
subnet-225.225.0.0
default gateway-192.168.1.1

click O.K

now see if http://192.168.1.1 opens in IE

& repost back

 

sorry did not work............

 

@rohanbee...can you please post the output of ipconfig /all. Just type this in the command prompt and copy,post the results here

 

I said BYE BYE to f***ing BSNL broadband. Now airtel working MAST.

 

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

Windows IP Configuration

Host Name . . . . . . . . . . . . :
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . :

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-12-F0-80-82-F8
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.20.244
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.20.1
DHCP Server . . . . . . . . . . . : 192.168.20.1
DNS Servers . . . . . . . . . . . : 202.164.32.81
Lease Obtained. . . . . . . . . . : Tuesday, November 14, 2006 3:48:44 P
M
Lease Expires . . . . . . . . . . : Wednesday, November 15, 2006 3:48:44
PM

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-12-3F-D0-89-8D
__________

Thanks for being no help at all...........why cant ppl like you be banned?

 

@rohanbee try opening http://192.168.20.1 from IE.
I also note that you're connected to the modem using wireless.
For configuring the modem/router its good to connect using wires rather than using wireless

 

Ok the wireless connection i have in the office. At home im trying to run through usb so i will post the details again and also try what you told me...
fingers crossed

 

In that case the IP of your DHCP server at home might be different from 192.168.20.1. So once at home do a ipconfig again and use the proper IP

 

@rohanbee

Assign Ip address / subnet mask (Only) in your lan card according to this page and you can able to bring the modem configuration page.....no need to shutdown the Anti-virus or firewall whatever you have.

http://www.kolkata.bsnl.co.in/dataoneinstall/bb006.html

 

Problem solved by my cousin...
something to do with proxy server being enabled and all......
Thanks for trying to help guys.....