Benq DVD-Writer Problem. Not accepting any Media. Please Help

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Yoda

Journeyman
Benq DVD-Writer Problem. Not accepting any Media. Please Help

Hi Friends

I've a Benq DVD-Writer (BenQ DW1640). For the past few weeks the Benq DVD-Writer is not taking in any disc.

If I insert a Media the Benq DVD Drive it just simply ejects it. It doesn't take any media. CD-R, CD-RW, DVD-R, DVD-RW. I don't know why. I see the DVD-Writer in the Windows Explorer and in Device Manager.

My another Lite-On LH-20A1S (DVD Writer) (SATA) is working fine.

OS: Windows XP (SP2)

Please help me solve this issue. Thanks a lot

Regards
Yoda
 
Last edited:

hellgate

At Hell's Disq
if the writer is in warranty then get it replaced.

else clean the lens 1st,if prob is stil there the update the firmware.
 

realdan

Ambassador of Buzz
i think the drive is suffering from optical media form of anorexia..symptoms of imminent failure
 
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